1,757 jobs for "Senior Service Engineer"

At Apple, we strive every single day to craft products that enrich people's lives. Our successes are the result of skilled domain experts working in an environment which encourages creativity, collaboration, and re-thinking of old problems in new ways! As a member of the Satellite Connectivity Group, you will work on the satellite network that enables connectivity to iPhone and Watch Ultra when off the grid without cellular or Wi-Fi coverage. Every day, Apple customers use Emergency SOS, Roadside assistance, and Messages via satellite to stay connected when they have no other means to communicate. You will have the unique and rewarding opportunity to shape this and other critical services, to the benefit and safety of millions of Apple device users.

You will build and run an Apple service enabling platform that millions of customers may rely on every day. You'll also build and run the infrastructure that powers those services with emphasis on build, not just operate or implement. We're looking for people who like to solve problems using software rather than shell prompts as we scale Apple's services for customers around the world. Help us build the Apple experience on a global scale!

Description

Apple is looking for a Senior Software Engineer with distributed systems and orchestration experience to join the Satellite Communications Group. Our team builds, monitors, and maintains large scale, highly resilient systems that enable our customers to access communications services via satellite. You'll be contributing to distributed systems, architecture design, and cloud infrastructure (as code!) for critical and unique customer-facing Apple services. This is a rare opportunity to build and control the entire end to end infrastructure, along with all supporting components such as provisioning, monitoring, deployment, and software platforms, from the beginning within a team with a no-ops culture.

Preferred Qualifications

Deep understanding of distributed systems principles, including consistency, fault tolerance, and scalability.

Strong familiarity with consensus algorithms (e.g., Raft, Paxos, Zab, etc)

Experience building and operating multi-clustered and highly-available services

Experience with Temporal/Cadence/Windmill or other durable execution platforms

Understanding of zero-trust application architecture

Proven experience building and optimizing real-time and batch data processing pipelines using technologies such as Kafka, Spark, Flink, Beam, etc.

Kubernetes experience, including cluster management as well as application deployment and configuration

Experience with IoT/Edge device compute and infrastructure

Experience or interest in RF, Cellular, Satellite communications (Bluetooth, GPS, WiFi, LTE/5G)

Experience with modern web-scale services including servers, vips, load balancers, proxies

Experience working with monitoring and metrics platforms like Splunk and Prometheus

Education: Engineering or technical BS is a positive but not required.

Minimum Qualifications

5+ years Software engineering or DevOps experience

Proficient in at least one of these languages: Python, Go, Rust, C++

Strong experience with large-scale distributed systems (replication, high availability, data processing/streaming)

Strong experience with Linux/UNIX administration, configuration, and monitoring

Have written or contributed to a batch or realtime processing system

Experience with cloud environments (AWS, GCP, Azure): identity & credential management, pub/sub, message queuing

Experience with infrastructure-as-code tools (e.g., Terraform, CloudFormation, Puppet, Flux, Ansible, etc)

Experience with containerization and orchestration technologies (e.g., Docker, Kubernetes)

Experience with zero-downtime deployments, job scheduling systems, event-based messaging systems

Able to quickly learn and adapt to new technologies

Strong operational and troubleshooting skills.

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $184,700 and $324,800, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

About Apple

Working at Apple means doing more than you ever thought possible and having more impact than you ever imagined.

Size: 10,000+ employees
Industry: Technology

View company profile