3,586 jobs for "Manager, Technical Support"

The opportunity

Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all.

Our Grid Automation business unit has a comprehensive portfolio of enterprise software solutions. These solutions address all key segments connected to the energy system including generation, transmission distribution, industries, transportation, and infrastructure sectors.

Our Grid Automation software and services portfolio unites deep domain knowledge and innovative technologies that enable customers across the globe to optimize the critical systems that power, move and connect us. Together, we're building a more productive and sustainable world.

How you'll make an impact
1. You will translate customer and application needs into converter requirements and roadmap priorities together with global Product Management and R&D teams, while balancing product performance, cost and manufacturability.
2. You will scout emerging technologies and benchmark competitors within China's power conversion and battery ecosystem, and convert market insights into actionable global product portfolio recommendations.
3. You will support battery partner relationship management and lead product-side integration discussions, assist compatibility evaluation, and develop standardized reference configurations in collaboration with engineering teams.
4. You will build and expand supplier and technology partner networks in China, identify opportunities for components, manufacturing and strategic partnerships with Supply Chain and R&D teams to enhance global product competitiveness.
5. You will support the global commercialization of relevant technologies through market-fit evaluation, customer engagement, product positioning, technical documentation compilation and internal sales training.
6. You will drive cross-functional evaluation and continuous improvement initiatives among local and global teams, and convert technical and commercial research findings into standardized business cases and decisive solutions.
7. You will be responsible for ensuring compliance with applicable external and internal regulations, procedures, and guidelines.
8. Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background
1. Bachelor's or Master's degree in Electrical Engineering, Power Electronics, Power Systems or related disciplines.
2. Solid working experience in product management, product engineering, application engineering, R&D or technical business development in power conversion, battery energy storage or renewable energy industries.
3. In-depth understanding of converter and inverter technologies, control logic and system-level interactions, including the interface mechanism between battery systems and power conversion equipment.
4. Capable of converting customer demands, technology trends and competitive intelligence into clear product requirements, priority plans and product optimization recommendations.
5. Possess sound commercial judgment and practical understanding of how technology, cost, supply chain and market demands affect product competitiveness; experience cooperating with suppliers, technology partners or sourcing teams is a strong advantage.
6. Familiar with China's power electronics supply chain; having mature supplier and manufacturing partner resources is a strong advantage.
7. Self-driven and structured working style, capable of independent work, relationship building and cross-functional project promotion in a global organization.
8. Excellent communication and presentation skills, confident in technical and commercial communication with customers, suppliers and technology partners.
9. Professional proficiency in both English and Mandarin to support collaboration with global teams and China's local technology and supplier ecosystem.
10. Willing to travel domestically and internationally according to business requirements.

More about us

We pride ourselves on offering a holistic range of competitive benefit programs to support your financial, physical and mental wellbeing and personal development. We want you to truly thrive with us - in work and out. For this role, depending on grade and experience, we offer the following employee benefits (subject to the respective plan rules) :

1.Up to 30 days full paid leaves per year

2.Flexible Benefit program (Supplementary Pensions included)

3.Medical Insurance(outpatient and inpatient)

4.Long service awards

5.Flexible Working(subject to role)

Are you ready for an exciting new challenge? Does the above description sound like you? Welcome Our selection process is continuous, and the position may be closed before the advertisement expires. So, if you are interested - don't delay, apply today! All other questions can be directed to Talent Acquisition Partner: Alice Zhao, WeChat: alicezhao2020.

Apply now

Current employees apply here

About Hitachi Energy

Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all.

Size: 10,000+ employees
Industry: Engineering

View company profile