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A world leader in toys and games has trusted Infosys to transform their Finance and Accounting processes and programs to world leading standards. To be successful in this journey, we are looking for a dedicated and experienced Claims Specialist to join our team in Brno.

What we want you to do:

Claims handling: independently review, process and adjudicate claims in accordance with company policies and legal requirements.
Customer Communication: Professional and empathetic communication with customers to clarify their concerns and offer solutions.
Data analysis: Analyzing claims data to identify trends, risks and potential for improvement in the processes.
Collaboration: Working closely with internal departments such as underwriting, legal and customer service to ensure smooth claims handling.
Documentation: Careful documentation of all relevant information and decisions related to claims.
Training and Support: Supporting and training new employees in claims processing and management.
Risk Management: Identify and assess risks associated with claims and develop mitigation strategies.

Skills you need to be part of the team:

Speak and write German language (near native) and English
Formal education in Finance and Accounting is an added advantage
Experience in invoice handling
Good analytical skills and attention to detail
Strong communication skills, both written and verbal, with the ability to convey complex information in a simple manner
Team Player, Ability to handle and work under pressure
Confident in the use of common software applications and experience with claims management systems, e.g. SAP

Employee perks, benefits:

Hybrid Work Model
25 Days of Paid Leave
Performance Bonus
Meal Allowance
Multisport Card
Benefit Card
Modern Offices (Vlnena Street) with a Game Room, a Silent Zone, Kitchenettes, and a Terrace in the Center of Brno, 2nd Largest City in the Czech Republic.
Financial Reward for Referring Your Friends
Expat Assistance Services for New Joiners.
Relocation Package (for candidates relocating from other EU countries)
Team Building Activities
Long-Term Career Prospects

About Infosys

https://www.infosys.com

Size: 10,000+ employees
Industry: Consulting

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