1,063 jobs for "Operational Excellence Manager"

Apple's ASE Compute team builds and operates the private cloud infrastructure that powers Apple services at massive scale. Our platform delivers bare-metal Kubernetes clusters and virtualized environments to thousands of engineers across the company. We are looking for an SRE Manager to lead a team that keeps this infrastructure reliable, performant, and ready for the next order-of-magnitude growth.

Description

This is a hands-on leadership role. You will set the technical direction for reliability and operational excellence while mentoring engineers, driving automation, and partnering closely with software and infrastructure teams to ship improvements that matter.

You will have direct impact on the platform that underpins Apple's most critical services. You will work alongside world-class engineers solving problems at a scale few organizations encounter - and you will build a team culture that makes reliability engineering sustainable and rewarding.","responsibilities":"Lead, grow, and mentor a team of Site Reliability Engineers focused on large-scale Kubernetes and compute infrastructure

Own the reliability, availability, and performance of mission-critical cloud platform services

Drive incident response, post incident reviews, and systemic improvements that reduce operational toil

Partner with software engineering and architecture teams to influence system design for reliability, scalability, and operability

Establish and refine SRE practices including SLOs, error budgets, capacity planning, and change management

Champion automation - eliminate manual processes through tooling and self-service capabilities

Manage on-call rotations and ensure sustainable, well-supported operational coverage

Communicate clearly across teams to build a culture of visibility, transparency, and shared ownership

Preferred Qualifications

Experience with third-party cloud platforms (AWS, GCP, or Azure)

Familiarity with bare-metal provisioning and lifecycle management at datacenter scale

Experience with Java, Go, or Python services in production

Understanding of cloud-native observability (Prometheus, Thanos, Splunk, or similar)

CNCF Certified Kubernetes Administrator (CKA) or equivalent hands-on certification

Experience running infrastructure as an internal managed service with defined SLAs

Minimum Qualifications

5+ years of engineering management experience leading infrastructure or SRE teams

Deep experience operating large-scale, multi-tenant Kubernetes environments in production

Strong systems background - comfortable troubleshooting across the full stack (network, OS, container runtime, application)

Experience with configuration management at scale (Puppet, Ansible, or equivalent)

Track record of building high-performing teams through coaching, clear expectations, and psychological safety

Demonstrated ability to drive cross-functional initiatives to completion

Strong written and verbal communication skills

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $225,600 and $338,400, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

About Apple

Working at Apple means doing more than you ever thought possible and having more impact than you ever imagined.

Size: 10,000+ employees
Industry: Technology

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