Are you passionate about building products that make a real difference for customers? At JPMorganChase, you'll have the opportunity to shape the future of financial applications, lead end-to-end product innovation, and grow your career alongside some of the most talented teams in the industry.
As a Product Manager at JPMorganChase within Global Supplier Services - Financial Applications, you are an integral part of a team that drives new product offerings and leads the full product life cycle. You serve as the voice of the customer, developing solutions that deliver measurable value and exceptional client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to bring high-quality products to market that exceed customer expectations.
Job responsibilities
- Develop and champion a product strategy and vision that delivers meaningful value to customers and aligns with broader business objectives
- Lead discovery efforts and market research to uncover customer needs and translate insights into actionable product roadmap priorities
- Own, maintain, and evolve a product backlog that supports the overall strategic roadmap and clearly articulates the value proposition
- Define and track key product success metrics - including cost, feature delivery, risk posture, and reliability - to measure and communicate impact
- Partner with engineering, design, and business stakeholders to drive alignment and ensure seamless product delivery across the organization
- Guide products through the full life cycle - from ideation and requirements definition through launch, iteration, and value realization
- Synthesize customer feedback and data-driven insights to continuously improve product performance and client satisfaction
- Drive automation and AI initiatives to enhance financial application workflows, improve data accuracy, and optimize operational efficiency
- Lead integration efforts with SAP Financial Accounting and other third-party platforms, ensuring seamless financial operations and compliance
- Foster a culture of agentic thinking within the product team, encouraging innovative approaches to problem-solving and process improvement
Required qualifications, capabilities, and skills
- Formal training or certification on product engineering concepts and 5+ years applied experience
- Advanced knowledge of the product development life cycle, including design thinking and data analytics
- Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
- Strong analytical and problem-solving skills with the ability to translate complex data into clear product decisions
- Demonstrated experience building and managing a product backlog in an agile environment
- Excellent communication and stakeholder management skills, with the ability to influence across teams and levels
- Demonstrated experience implementing automation and AI solutions in financial applications or operations
- Strong understanding of SAP Financial Accounting modules and integration points, or similar enterprise financial systems
- Proven ability to manage cross-functional teams and drive adoption of new technologies within a matrixed environment
- Experience translating operational needs into strategic product requirements and actionable roadmaps
- Ability to work independently and collaboratively, balancing leadership and individual contributor roles
Preferred qualifications, capabilities, and skills
- Prior experience working in a highly matrixed, complex organization
- Familiarity with financial services products, supplier services, or enterprise financial applications
- Experience defining and tracking product key performance indicators and communicating results to senior leadership
- Exposure to user research methodologies and human-centered design practices
- Prior experience integrating financial applications with SAP or other third-party platforms
- Familiarity with automation best practices and agentic approaches in financial services
- Experience leading product teams in a support or shared services environment
ABOUT USJPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
ABOUT THE TEAMOur professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Global Supplier Services (GSS) manages the source-to-pay cycle, engaging with suppliers, negotiating contracts, conducting risk assessments and evaluating the customer experience. Global teams support sourcing, third party oversight, procurement and payment operations, supplier relationship management and customer experience.
