5,403 jobs for "Program Engineer"

Program Manager (AI Automation), Trust & Safety

At TikTok

Posted on Dec 4

View job Apply on company site

Backend Software Engineer, Trust and Safety Engineering (Singapore)

At TikTok

Posted on Feb 27

View job Apply on company site

Sr Data Engineering Manager

At McLane - Round Rock

Posted on Nov 7

View job Apply on company site

Strategy and Program Manager

At Adyen

Posted on Nov 6

View job Apply on company site

Strategy and Program Manager

At Adyen - Amsterdam

Posted on Nov 6

View job Apply on company site

Supply Chain Program Manager/ Purchasing

At Jabil

Posted on Nov 6

View job Apply on company site

Technical Program Manager

At Oscar Health - New York

Posted on Nov 6

View job Apply on company site

Mechanical Engineering Intern

At Jabil - Saint Petersburg

Posted on Nov 5

View job Apply on company site

Low voltage switchgear Electrical Engineering Intern

At Jabil - Saint Petersburg

Posted on Nov 5

View job Apply on company site

Senior Test Engineering Manager

At Flex - Penang

Posted on Nov 5

View job Apply on company site

Supply Chain Program Manager

At Jabil - Guangzhou

Posted on Nov 3

View job Apply on company site

Engineering Manager - Design & Configuration

At Jabil - Austin

Posted on Nov 2

View job Apply on company site

Sr. Principal Technical Program Manager, Hyperscale

At Jabil - Austin

Posted on Nov 2

View job Apply on company site

Trade Compliance Program Manager

At Waters - Milford

Posted on Nov 2

View job Apply on company site

Cyber Security Engineering Senior Associate

At DTCC - Tampa · Dallas

Posted on Oct 31

View job Apply on company site

Design Program Manager - Touch Display Control Products

At Jabil - Saint Petersburg

Posted on Oct 29

View job Apply on company site

Principal Technical Program Manager

At UKG - Lowell

Posted on Oct 29

View job Apply on company site

Program Manager Professional

At Hitachi Energy - Remote / Flexible

Posted on Oct 29

View job Apply on company site

Program Manager

At Flex - Austin

Posted on Oct 29

View job Apply on company site

Program Manager

At Flex - Austin

Posted on Oct 29

View job Apply on company site

TikTok

Program Manager (AI Automation), Trust & Safety

SingaporeOperationsPosted Dec 4, 2025

Apply on company site View full job

Responsibilities

About the team
The Automation Team works closely with Product, Engineering, Algorithms, Operations, and other departments to strategically drive moderation automation and AI initiatives and maximize impact and ensure goal attainment.

About the role
You will be working on initiatives such as:
- AI agents that assist human moderators with decision-making
- LLM-powered operational workflows
- Prompt engineering and evaluation for moderation use cases
- Automation solutions that reduce manual review effort while maintaining quality
- AI quality monitoring and continuous model improvement
- Human-in-the-loop systems combining AI and operational expertise

Responsibilities:
- Lead end-to-end AI automation programs that improve the efficiency, quality, and scalability of Trust & Safety operations.
- Develop prompts, workflows, and evaluation strategies for LLM-powered and AI agent solutions to improve operational outcomes.
- Analyze AI model performance, including precision, recall, leakage, overkill, and human review quality, to identify improvement opportunities.
- Use data-driven insights to optimize prompts, business rules, and automation logic to continuously improve AI performance.
- Build monitoring frameworks and dashboards to measure AI adoption, model quality, operational efficiency, and business impact.
- Drive experimentation through pilots and A/B testing to validate new AI capabilities before large-scale deployment.
- Translate operational pain points into technical requirements and partner with Product and Engineering teams to influence product roadmap prioritization.
- Coordinate multiple cross-functional initiatives across Product, Engineering, ML, Policy, and Operations teams while managing risks, dependencies, and delivery timelines.
- Communicate program progress, technical findings, and strategic recommendations to leadership stakeholders.

Qualifications

Minimum Qualification(s)
-Bachelor's or above in Computer Science, Information Systems or a related field
-Strong analytical skills with experience interpreting operational or product data to drive process improvements.
-Experience working cross-functionally with Product, Engineering, and Operations teams in a technology environment.
-Ability to manage multiple complex initiatives simultaneously while influencing stakeholders without direct authority.
-Excellent communication and stakeholder management skills.

Preferred Qualification(s)
-Hands-on experience working with Large Language Models (LLMs), Generative AI, AI agents, or Machine Learning products.
-Experience designing prompts, prompt evaluation methodologies, or AI workflow optimization.
-Familiarity with coding or scripting (such as Python, SQL, JavaScript, or similar languages) for automation, data analysis, or prototyping.
-Experience using APIs, AI platforms, or workflow automation tools to build operational solutions.
-Experience evaluating AI model performance using metrics such as precision, recall, leakage, overkill, hallucination, or similar quality measurements.
-Experience working in Trust & Safety, content moderation, fraud, risk, compliance, or large-scale operations is highly preferred.
-Familiarity with agentic AI frameworks, Retrieval-Augmented Generation (RAG), prompt engineering, or AI evaluation frameworks is a plus.

Responsibilities

Qualifications

Qualifications

Minimum Qualification(s)
-Bachelor's or above in Computer Science, Information Systems or a related field
-Strong analytical skills with experience interpreting operational or product data to drive process improvements.
-Experience working cross-functionally with Product, Engineering, and Operations teams in a technology environment.
-Ability to manage multiple complex initiatives simultaneously while influencing stakeholders without direct authority.
-Excellent communication and stakeholder management skills.

Preferred Qualification(s)
-Hands-on experience working with Large Language Models (LLMs), Generative AI, AI agents, or Machine Learning products.
-Experience designing prompts, prompt evaluation methodologies, or AI workflow optimization.
-Familiarity with coding or scripting (such as Python, SQL, JavaScript, or similar languages) for automation, data analysis, or prototyping.
-Experience using APIs, AI platforms, or workflow automation tools to build operational solutions.
-Experience evaluating AI model performance using metrics such as precision, recall, leakage, overkill, hallucination, or similar quality measurements.
-Experience working in Trust & Safety, content moderation, fraud, risk, compliance, or large-scale operations is highly preferred.
-Familiarity with agentic AI frameworks, Retrieval-Augmented Generation (RAG), prompt engineering, or AI evaluation frameworks is a plus.

About TikTok

TikTok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.

Size: 5,001 - 10,000 employees
Industry: Entertainment & Gaming

View company profile