3,325 jobs for "Manager, Customer Engineer"

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish.

The people here at Apple don't just build products - they craft the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.

Description

The Audio NPI PM organization role will lead the team within WW Operations and be the primary operations interface to the core product development team and other functional organizations within Apple. As the owner of the product, the NPI PM will ensure the successful launch of products towards meeting its stated cost, quality, schedule, availability and customer experience goals.

The NPI PM is responsible for all facets of the project launch which includes:

Leading ramp availability for all product modules with Materials, Quality, Engineering and other internal and external teams.

Ensuring security, materials, equipment, fixtures, staffing, training, documentation plans are in place at our partners.

Drive responsive supply chains that optimize lowest costs, operational flexibility and high quality.

Assesses, analyzes, consolidates, and communicates risk and status clearly and succinctly to management, calling out key issues and presenting options for resolution to the cross-functional executive team trough the new product reviews and other executive forums.

Provides links from the Cupertino Ops & Engineering Teams to the Factory teams from various development builds through new product introduction, including product hand-off to Sustaining Operations Management.

Preferred Qualifications

Experience working with off-shore manufacturers and traveling to manufacturing sites

Strong interpersonal skills and ability to present to management

Extraordinary ability to build relationships

Clear, consistent communication

Use data to drive decisions and be willing to take action

Enthusiastic and motivated

High level of detail while running several work-streams

Technical expertise and prior OEM management experience

MS preferred

MBA a plus

Minimum Qualifications

3+ years experience in manufacturing, process engineering or product development

BS in Industrial, Mechanical or related engineering field

Ability to travel internationally up to 25%

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $133,500 and $246,200, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

About Apple

Working at Apple means doing more than you ever thought possible and having more impact than you ever imagined.

Size: 10,000+ employees
Industry: Technology

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