430 jobs for "Global Customer Quality Manager"

Responsibilities

The Commerce Ads Product team, part of TikTok's Monetization Product organization, builds the advertising products that help web and e-commerce clients grow their businesses on TikTok.

We work across ad discovery, conversion, measurement, and optimization, balancing advertiser performance against a seamless, engaging user experience. The quality of those solutions shapes advertisers' ability to scale and TikTok's growth as a global commerce platform.

You will shape the future of performance advertising, on work with measurable impact for businesses worldwide.

The Global Product Solutions & Operations (PSO) team is the strategic bridge between TikTok's advertising partners and our Product teams. Our mission is to ensure that the world's largest Marketplace businesses-from global e-Commerce giants to hyper-growth disruptors-are empowered to turn discovery into measurable results through our commerce solutions.

We are looking for talented individuals to join our team. As a graduate, you will get opportunities to pursue bold ideas, tackle complex challenges, and unlock limitless growth. Successful candidates must be able to commit to an onboarding date by the end of the year. Please state your availability and graduation date clearly in your resume. Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to our Company and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.

Responsibilities:
- Support go-to-market initiatives for the Marketplace business by helping with research, analysis, planning, and execution of programs that drive adoption of Smart+ Catalog Ads.
- Help Marketplace partners adopt the unified Asset Manager by supporting onboarding, identifying common challenges, and helping partners get more value from their product catalogs and creative assets.
- Gather customer and sales team feedback to help Product and Engineering teams understand Marketplace needs, including SKU management, APIs, signal quality, and measurement.
- Partner with regional and cross-functional teams across the Americas, Europe, and APAC to support global Marketplace initiatives and share learnings across markets.
- Analyze campaign and Marketplace performance data to identify trends, opportunities, and areas where advertisers may be able to improve performance through better signals, creative, or measurement.

Qualifications

Minimum Qualification(s):
- Individuals who are completing or have recently completed a Bachelor's degree in computer science or a related discipline.
- Academic background in computer science or related fields.
- Strong logical thinking and data analysis skills, with the ability to break down, analyze, and solve complex problems.
- Strong organizational, planning, communication, and execution skills; self-motivated and responsible, able to drive projects independently with reliability and simplicity.
- A heavy user of internet products, curious and passionate about product design and user experience.

Preferred Qualification(s):
- Technical experience or project work
- Prior product-related internship or project experience

Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $76000 - $128000 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.

Responsibilities

Qualifications

Qualifications

Minimum Qualification(s):
- Individuals who are completing or have recently completed a Bachelor's degree in computer science or a related discipline.
- Academic background in computer science or related fields.
- Strong logical thinking and data analysis skills, with the ability to break down, analyze, and solve complex problems.
- Strong organizational, planning, communication, and execution skills; self-motivated and responsible, able to drive projects independently with reliability and simplicity.
- A heavy user of internet products, curious and passionate about product design and user experience.

Preferred Qualification(s):
- Technical experience or project work
- Prior product-related internship or project experience

About TikTok

TikTok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.

Size: 5,001 - 10,000 employees
Industry: Entertainment & Gaming

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