4,974 jobs for "Technical Product Support Engineer"

Responsibilities

TikTok Local Service Team's goal is to deliver user-facing products based on the location that connects people with places, localized content, and service in the real world around the globe.

Responsibilities
- Collaborate with the TikTok product engineering team to build new products and enhance existing ones to meet business needs;
- Understand, apply, and utilize TikTok's products and innovative technologies to identify, develop, and maximize new and existing business prospects in partnership with collaborators;
- Establish close partnerships with client teams to identify potential business opportunities and support them in achieving their business goals;
- Design and establish end-to-end systems and strategic launch plans; collaborate with cross-functional teams to initiate production-level code, focusing on long-term maintainability and scalability, as well as applicable documentation and testing plans;
- Align cross-functional partners with project completion goals; build and foster relationships with internal and external stakeholders; use data to influence decision-making by showcasing business value and impact.

Qualifications

Minimum Qualifications
- Bachelor's degree in Computer Science or a related field;
- 3+ years of experience in programming/coding, backend technical solution design, and delivery; familiar with one or more general programming languages, including but not limited to: Python, Go, Java, C/C++;

Preferred Qualifications.
- Strong collaboration, communication, and partner-relationship management skills;
- Ability to tailor presentations based on the audience's technical level and comfortably present technical topics to groups of any size or background;
- Ability to prioritize responsibilities and deliver under tight deadlines; excellent problem-solving, analytical, and troubleshooting skills.

Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $162000 - $316800 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.

Responsibilities

Qualifications

Qualifications

Minimum Qualifications
- Bachelor's degree in Computer Science or a related field;
- 3+ years of experience in programming/coding, backend technical solution design, and delivery; familiar with one or more general programming languages, including but not limited to: Python, Go, Java, C/C++;

Preferred Qualifications.
- Strong collaboration, communication, and partner-relationship management skills;
- Ability to tailor presentations based on the audience's technical level and comfortably present technical topics to groups of any size or background;
- Ability to prioritize responsibilities and deliver under tight deadlines; excellent problem-solving, analytical, and troubleshooting skills.

About TikTok

TikTok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.

Size: 5,001 - 10,000 employees
Industry: Entertainment & Gaming

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