3,482 jobs for "Manager Customer Training"

Job Summary:

Under minimal supervision and in accordance with Cummins Delegation of Authority Policy, determines the quantity and order date for materials needed to meet the master production schedule or independent customer demand. Expedites purchase or production orders as appropriate.

Key Responsibilities:

Health, Safety & Environmental (HSE) Reports any work-related injury, illness, incident or hazard. Complies with HSE standards, policies, procedures & regulations. Engages in HSE training. Quality Follows applicable standard work, process documentation, and quality procedures. Performs quality checks on material planning master data (lead time, order quantities, etc.) taking action to support Plan for Every Part (PFEP). Works with Quality to disposition non-conforming material in a timely manner. Delivery Initiates purchase and work orders to support the demand plan. Participates on allocation calls with Sourcing Manager, supplier, and other Cummins entities to understand nature and impact of constraints. Works with suppliers to reduce lead time and order quantities balancing supply with demand. Collaborates with Supply Chain Planners across the organization to reposition excess inventory to locations with supporting demand. Provides accurate, timely updates specific to inventory availability and back order recovery plans. Manages part change requests and ramp up / ramp down activities to meet demand while minimizing excess and obsolete inventory. Reconciles order boards for critical suppliers, critical parts, and past due orders on a routine basis. Supports the Deliver Supplier Improvement Process initiative to improve performance metrics. Documents, communicates, and follows-up on action items impacting the ability to execute the plan. Takes ownership and accountability for delivery of supplier schedules that supports end Customer needs. Demonstrates the target level of proficiency in core competencies. Remains flexible and performs other miscellaneous duties, as required, to meet business goals. Teamwork Communicates effectively within the assigned team and with all support teams. Completes training and personal development in line with business requirements and career goals. Participates in improvement (quality, safety, process, material flow, etc.) projects.

Competencies:

Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.

Customer focus - Building strong customer relationships and delivering customer-centric solutions.

Drives results - Consistently achieving results, even under tough circumstances.

Manages complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.

Optimizes work processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.

Materials Planning System Utilization - Uses the materials planning system to manage supply and demand plans taking long-term corrective action on exception messages and other alerts based on root cause analysis; occasionally refers to adhoc tools such as Excel, Access, TOAD, OMS, etc. in performing problem solving, while leveraging the materials planning system as the primary tool in day-to-day operations.

Part Change Control Management - Evaluates and implements engineering change request (obsolescence, supersessions, new part release, etc.) to meet customer delivery requirements while minimizing excess and obsolete inventory.

Plan for Every Part (PFEP) - Uses PFEP in planning, designing, and management of systems and processes within a facility to ensure delivery of right part at the right time in the right quantity to the right place, which in turn guarantees smooth operations; applies PFEP principles on the end to end supply chain with particular attention to the relationships between master data management, materials planning parameters, engineered material flows, transport management, and warehouse management.

Master Supply Scheduling - Establishes and maintains a valid Master Production Schedule for a family of products, which meets customer's expectations and requirements while maximizing operational efficiency; validates procurement scheduling, production scheduling, and replenishment planning are aligned to manufacturing and assembly assets for conversion.

Materials KPI Management - Operates in relation to recent or historical outputs as compared to expectations of the organization to determine next steps to drive improvement; assesses gaps to the supply chain performance against the expectation of achieving target deliverables; interprets KPIs to understand end-customer impact; strategically balances trade-offs to influence one KPI while minimizing the impact to others.

Values differences - Recognizing the value that different perspectives and cultures bring to an organization.

Education, Licenses, Certifications:

High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations.

College, University or equivalent degree in Business, Engineering, or related field preferred.

This position may require licensing for compliance with export controls or sanctions regulations.

Experience:

Requires significant relevant work experience or specialized skills obtained through education, training, or on-the-job experience in an equivalent field such as materials planning, production scheduling, manufacturing, or inventory control.

Take responsibilities of order management, related FE of planning team. Need 3 years working experience in indirect order management.

Job Supply Chain Planning

Organization Cummins Inc.

Role Category On-site with Flexibility

Job Type Shop

ReqID 2440456

Relocation Package Yes

100% On-Site No

About Cummins

At Cummins, we believe people should feel continuously challenged and engaged, making meaningful contributions and growing in their careers.

Size: 10,000+ employees
Industry: Engineering

View company profile