325 jobs for "End User Support Engineer"

Responsibilities

The TikTok User Growth team is central to the strategic acquisition, engagement, and expansion of TikTok's global user base. Our team focuses on driving user growth through organic traffic channels, content optimization, AIGC technologies, and scalable backend systems across TikTok surfaces such as Web, Lite, and other emerging platforms.

We build growth and content optimization systems that turn search, discovery, data, and AI-driven capabilities into measurable business impact. Typical projects include Search Engine Optimization for organic acquisition, AIGC-powered content generation and quality evaluation, AI / Agentic workflow automation, Auto Research systems for growth opportunity discovery, and backend platforms that support experimentation and large-scale production rollout.

We are looking for talented individuals to join our team. As a graduate, you will get opportunities to pursue bold ideas, tackle complex challenges, and unlock limitless growth.

Successful candidates must be able to commit to an onboarding date by the end of the year. Please state your availability and graduation date clearly in your resume.

Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to our Company and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.

Responsibilities:
- Participate in the design and development of backend systems for TikTok user growth, content optimization, experimentation, and organic acquisition across global markets.
- Build scalable services and data pipelines for SEO/GEO, search and discovery, content understanding, content quality evaluation, and traffic optimization.
- Apply AIGC capabilities to support content generation, prompt workflows, quality assessment, and automated optimization for growth scenarios.
- Contribute to AI / Agentic workflow and Auto Research systems, including tool calling, evaluation pipelines, human-in-the-loop workflows, and feedback loops.
- Collaborate with product, data, algorithm, and design teams to deliver reliable production systems with measurable user growth and business impact.

Qualifications

Minimum Qualifications:
- Individuals who are completing or have recently completed a Bachelor's degree in computer science or a related discipline.
- Familiar with one or more programming languages such as Golang, Python, Java, or C++, with a good understanding of data structures and algorithms.
- Familiar with backend development, system design, microservice architecture, and distributed systems.
- Familiar with databases, cache systems, and cloud-native components such as MySQL, Redis, MongoDB, Docker, Kubernetes, or similar technologies.
- Good communication skills, strong learning ability, and willingness to collaborate with cross-functional and international teams.

Preferred Qualifications:
- Internship, project, or research experience in backend development, distributed systems, microservices, data platforms, or large-scale consumer-facing systems.
- Experience or strong interest in AI-related backend systems, such as LLM service integration, prompt workflows, model evaluation, vector retrieval, feature serving, or AI-powered automation.
- Experience building or experimenting with AI agents, agentic workflows, AI coding tools, tool-calling applications, or workflow automation systems.
- Experience or interest in search, recommendation, discovery, content platforms, SEO/GEO, growth engineering, experimentation, or traffic optimization.
- Strong self-drive, sense of ownership, and curiosity about applying AIGC technologies to real-world product and engineering problems

Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $128000 - $256000 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.

Responsibilities

Qualifications

Qualifications

Minimum Qualifications:
- Individuals who are completing or have recently completed a Bachelor's degree in computer science or a related discipline.
- Familiar with one or more programming languages such as Golang, Python, Java, or C++, with a good understanding of data structures and algorithms.
- Familiar with backend development, system design, microservice architecture, and distributed systems.
- Familiar with databases, cache systems, and cloud-native components such as MySQL, Redis, MongoDB, Docker, Kubernetes, or similar technologies.
- Good communication skills, strong learning ability, and willingness to collaborate with cross-functional and international teams.

Preferred Qualifications:
- Internship, project, or research experience in backend development, distributed systems, microservices, data platforms, or large-scale consumer-facing systems.
- Experience or strong interest in AI-related backend systems, such as LLM service integration, prompt workflows, model evaluation, vector retrieval, feature serving, or AI-powered automation.
- Experience building or experimenting with AI agents, agentic workflows, AI coding tools, tool-calling applications, or workflow automation systems.
- Experience or interest in search, recommendation, discovery, content platforms, SEO/GEO, growth engineering, experimentation, or traffic optimization.
- Strong self-drive, sense of ownership, and curiosity about applying AIGC technologies to real-world product and engineering problems

About TikTok

TikTok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.

Size: 5,001 - 10,000 employees
Industry: Entertainment & Gaming

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