The Director, Delivery Operations & Enablement will build and lead the operating system that enables Schneider Electric's Customer Execution & Program Office to scale delivery with greater consistency, financial discipline, and productivity.
This leader will oversee shared capabilities across delivery operations, customer and project intake, order management, execution finance, systems enablement, governance, automation, and performance insights. The role will reduce administrative burden on Project and Program teams, allowing them to focus on customer commitments, risk, and execution.
What will you do? Operating Model and Shared Services- Establish scalable delivery processes, governance, controls, and standard work.
- Lead shared services supporting project intake, customer onboarding, order management, scheduling, execution finance, and portfolio reporting.
- Create clear service expectations, ownership, and performance measures.
- Drive process consistency across programs, projects, regions, and customer accounts.
Financial and Operational Control- Strengthen project and program P&L, EAC, forecasting, cost-to-complete, and margin management.
- Improve visibility into change orders, liquidated-damages risk, billing, cash, and working capital.
- Establish portfolio KPIs, scorecards, capacity analysis, and risk indicators.
- Partner with Finance and Delivery leaders to identify and mitigate execution risks.
Systems, Automation, and Enablement- Own the business roadmap and governance for Procore, Planner, reporting platforms, and future delivery tools.
- Lead AI, Copilot, workflow automation, and continuous-improvement initiatives.
- Standardize data, dashboards, training, and adoption practices.
- Improve productivity by simplifying and automating repeatable work.
Leadership and Organizational Capability- Build and lead a high-performing, cross-functional organization.
- Align Programs, Projects, Site Execution, Finance, Supply Chain, Procurement, and factories.
- Develop playbooks, onboarding, training, and functional-excellence practices.
- Drive accountability and adoption across a complex, matrixed environment.
The future-state organization positions Delivery Operations as the integrated backbone for readiness, systems, financial execution, and decision-quality insights.
Success Measures - Improved project intake and execution readiness.
- Stronger margin, cash, and working-capital performance.
- Greater adoption of standard processes and systems.
- Increased automation and organizational productivity.
- Improved portfolio visibility and delivery predictability.
What qualifications will make you successful? - Bachelor's degree in Business, Engineering, Operations, Finance, Supply Chain, or a related field.
- 12+ years of leadership experience in operations, project or program management, supply chain, and process excellence.
- Demonstrated success leading shared services and cross-functional transformation.
- Strong financial and portfolio-management acumen.
- Experience in managing lean operations, scaling processes, implementing enterprise systems, and leading organizational change.
- Able to travel 40%
Preferred: MBA, PMP, Lean Six Sigma certification, and experience in infrastructure, construction, manufacturing, energy, or data centers.
What's in it for me? - High-impact leadership role with visibility across the organization
- Opportunity to shape strategy and drive meaningful transformation
- Collaborative culture that values diverse perspectives and continuous learning
- Executive development programs designed to accelerate your career growth
Bring your leadership expertise to a team that's ready to achieve great things together!
At Schneider, we believe that every employee is a talent who deserves equal opportunities. This means you matter. Every individual needs to feel valued, supported, and treated fairly to do their best work.
Our Total Rewards is our way of saying: "We see you. We value you". It's more than just pay and benefits- it's a meaningful investment in you. It is designed for you to perform, grow, feel safe, and elevate your potential to shine as an impact maker.
For this U.S. based position, the expected pay range is USD 208,000 - USD 312,000 per year. This pay range includes base pay and short-term incentives. The compensation range for this full-time position applies to candidates located within the United States. Our pay ranges are determined by reviewing roles of similar responsibility and level. Within the pay range, individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training.
Schneider Electric is there when it matters most to you
Our Total Rewards package outlines all the benefits and support you'll enjoy as part of the Schneider Electric team:
Care for Yourself and Your Family. We ensure you feel secure with benefits that help you and your family thrive: medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks (credits to apply towards your benefits), flexible work arrangements, paid family leaves, well-being programs, 12 holidays per year, 20 days of paid time off per year (pro-rated in the first year of employment based on start date).
Invest and Plan Your Future. We help you plan and invest for the future with competitive pay and programs: your base salary, short-term incentives or sales incentives, opportunities to own company shares (eligibility depends on start date), and 401(k) + match.
Grow Your Skills and Career. We commit to helping you grow with ongoing performance and development conversations, Senior Talent Program, global career opportunities, access to our Schneider Career Hub for new positions, projects, and mentors, and learning platforms like Coursera to equip you with the skills for today and tomorrow.
Team Up in the Workplace. We encourage teaming up through project opportunities on the Schneider Career Hub, smart ways to collaborate, celebrating contributions via a recognition program (including service anniversary), sharing your voice in our engagement survey, and fostering an inclusive, caring workplace.
Support Your Community. We make a difference in your community with volunteer leave, programs through the Schneider Electric Foundation , initiatives that support youth education, and military leave benefits.
If you believe this job posting is not compliant with applicable state pay transparency laws in the U.S., please notify the Company as soon as possible upon discovery by completing this form Job Posting Compliance Form .
Looking to make an IMPACT with your career? When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.
IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.
We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.
Become an IMPACT Maker with Schneider Electric - apply today!
€40 billion global revenue
+9% organic growth
150 000+ employees in 100+ countries
You must submit an online application to be considered for any position with us. This position will be posted until filled.
Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.
At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here
Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.
Responsibilities
The Director, Delivery Operations & Enablement will build and lead the operating system that enables Schneider Electric's Customer Execution & Program Office to scale delivery with greater consistency, financial discipline, and productivity.
This leader will oversee shared capabilities across delivery operations, customer and project intake, order management, execution finance, systems enablement, governance, automation, and performance insights. The role will reduce administrative burden on Project and Program teams, allowing them to focus on customer commitments, risk, and execution.
What will you do? Operating Model and Shared Services- Establish scalable delivery processes, governance, controls, and standard work.
- Lead shared services supporting project intake, customer onboarding, order management, scheduling, execution finance, and portfolio reporting.
- Create clear service expectations, ownership, and performance measures.
- Drive process consistency across programs, projects, regions, and customer accounts.
Financial and Operational Control- Strengthen project and program P&L, EAC, forecasting, cost-to-complete, and margin management.
- Improve visibility into change orders, liquidated-damages risk, billing, cash, and working capital.
- Establish portfolio KPIs, scorecards, capacity analysis, and risk indicators.
- Partner with Finance and Delivery leaders to identify and mitigate execution risks.
Systems, Automation, and Enablement- Own the business roadmap and governance for Procore, Planner, reporting platforms, and future delivery tools.
- Lead AI, Copilot, workflow automation, and continuous-improvement initiatives.
- Standardize data, dashboards, training, and adoption practices.
- Improve productivity by simplifying and automating repeatable work.
Leadership and Organizational Capability- Build and lead a high-performing, cross-functional organization.
- Align Programs, Projects, Site Execution, Finance, Supply Chain, Procurement, and factories.
- Develop playbooks, onboarding, training, and functional-excellence practices.
- Drive accountability and adoption across a complex, matrixed environment.
The future-state organization positions Delivery Operations as the integrated backbone for readiness, systems, financial execution, and decision-quality insights.
Success Measures - Improved project intake and execution readiness.
- Stronger margin, cash, and working-capital performance.
- Greater adoption of standard processes and systems.
- Increased automation and organizational productivity.
- Improved portfolio visibility and delivery predictability.
What qualifications will make you successful? - Bachelor's degree in Business, Engineering, Operations, Finance, Supply Chain, or a related field.
- 12+ years of leadership experience in operations, project or program management, supply chain, and process excellence.
- Demonstrated success leading shared services and cross-functional transformation.
- Strong financial and portfolio-management acumen.
- Experience in managing lean operations, scaling processes, implementing enterprise systems, and leading organizational change.
- Able to travel 40%
Preferred: MBA, PMP, Lean Six Sigma certification, and experience in infrastructure, construction, manufacturing, energy, or data centers.
