8,259 jobs for "Customer Solutions Engineer"

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you can accomplish. Would you like the stimulation and challenges of building world-class, extraordinary scalable systems that power App Store, Music, TV+, Fitness+, Arcade and many more? Then this is the opportunity for you at Apple! We strive to provide a flawless experience for millions of developers and customers. The ASE (Apple Services Engineering) Core Services team is looking for a Sr. Software Engineer to help build creative features that will enhance the experience of using these services for our millions of customers around the world. We work on building and enhancing large-scale systems using distributed data stores with a strong focus on scalability and performance. We partner with a variety of cross and multi-functional team members from a diverse array of groups across the company. You will join a hands-on development team that fosters creativity and generates novel solutions based on engineering excellence, and will be a part of an innovative impactful team making a difference.

Description

You will be part of the server team that powers customer-facing features within the Apple client applications - Apple Music, Apple Podcasts, Apple TV, App Store, Apple Arcade, Fitness+, MusicKit etc. You will be working multi-functionally with various teams across Apple to deliver some really exciting features to our customers. Thinking about web service performance is a constant thing for us, and we are searching for someone like-minded. If you are used to thinking about performance in terms of median, 95th percentile and 99th percentile, then we are looking for you! You would be someone who is not afraid to question assumptions, is a phenomenal teammate under tight deadlines and seeks problems with sophisticated technical solutions. You will also have the opportunity to help develop and enhance the MusicKit - Apple Music APIs for our developer community and partners: https://developer.apple.com/documentation/applemusicapi (https://developer.apple.com/documentation/applemusicapi) Check out some of the sessions presented by the members of this team at WWDC: WWDC22 - Meet Apple Music API and MusicKit - https://developer.apple.com/videos/play/wwdc2022/10148/ (https://developer.apple.com/videos/play/wwdc2022/10148/) WWDC21 - Explore the catalog with the Apple Music API - https://developer.apple.com/videos/play/wwdc2021/10291 (https://developer.apple.com/videos/play/wwdc2021/10291) WWDC21 - Cross reference content with the Apple Music API - https://developer.apple.com/videos/play/wwdc2021/10293 (https://developer.apple.com/videos/play/wwdc2021/10293)

Preferred Qualifications

Ability to work in a fast-paced environment, and agility to build customer facing features that span multi-functional teams.

Experience writing effective unit and integration tests.

Outstanding debugging, critical thinking, and interpersonal skills.

Minimum Qualifications

B.S. in Computer Science or similar field. M.S. preferred.

At least 5+ years of experience as a Software Engineer with excellent analytical and problem-solving skills.

Knowledge of JVM or functional languages like Clojure.

Strong object oriented design and analysis skills coupled with a deep understanding of data structures and algorithms.

Experience in designing and implementing RESTful APIs or other API technologies

Experience with NoSQL or document oriented data stores (e.g. Apache Solr / Redis / Memcached / Cassandra / Voldemort / MongoDB etc.) is a plus.

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $150,400 and $277,600, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

About Apple

Working at Apple means doing more than you ever thought possible and having more impact than you ever imagined.

Size: 10,000+ employees
Industry: Technology

View company profile