351 jobs for "Intern, Customer Success"

Responsibilities

About the Team
The commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates.

You've seen the virality and impact of #TikTokMadeMeBuyIt. Come join the team that is helping scale that phenomenon, and pioneer Content & Creator commerce in the US. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the leading, on-trend commerce platform of choice for brands, creators, and shoppers. We are an entrepreneurial team, passionate about shaping the future of shopping.

The TikTok Shop US operation team aims to deliver high quality products together with a unique customer experience via TikTok. The team is responsible for building the TikTok E-commerce partnership for the TikTok e-commerce business in the US. With more than 1 billion loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join us to build an e-commerce ecosystem that is innovative, secure and intuitive for our users together.

As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests.

Applications will be reviewed on a rolling basis - we encourage you to apply early.

Successful candidates must be able to commit to at least 3 months long internship period.

Responsibilities:
- Assist in providing end-to-end support for creator merchandizing in terms of data analysis, business strategy, and internal communications.
- Assist in incubating and growing e-commerce creators in terms of creator education, operations, and live stream support.
- Assist in conducting business analysis for overall central creator team performance, covering resource management to strategy formation.
- Assist in analysing creator content quality and traffic in terms of creator governance and experience in TikTok.

Qualifications

Minimum Qualifications:
- Currently pursuing an Undergraduate/Master degree, preferably in Statistics, Information Management, Communications, E-commerce, or Marketing related field.
- Proven skills in Excel or Google Sheets, with familiarity with data cleaning and basic analysis
- Proven experience in manage repetitive tasks with accuracy and care

Preferred Qualifications:
- Internship or full-time experience in an e-commerce business

By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy

Responsibilities

Qualifications

Qualifications

Minimum Qualifications:
- Currently pursuing an Undergraduate/Master degree, preferably in Statistics, Information Management, Communications, E-commerce, or Marketing related field.
- Proven skills in Excel or Google Sheets, with familiarity with data cleaning and basic analysis
- Proven experience in manage repetitive tasks with accuracy and care

Preferred Qualifications:
- Internship or full-time experience in an e-commerce business

By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy

About TikTok

TikTok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.

Size: 5,001 - 10,000 employees
Industry: Entertainment & Gaming

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