2,715 jobs for "Application Support Engineer"

Responsibilities

About the Team
ByteDance's Global Engineering CDN team builds and operates a highly available, cost-efficient, and high-performance global multi-cloud CDN platform that powers large-scale products such as TikTok.
Our platform integrates both self-built CDN infrastructure and commercial CDN vendors across multiple regions worldwide, delivering reliable and optimized content delivery for diverse global markets. The team develops and operates core platform capabilities including domain onboarding and configuration management, content management, data analytics, and global traffic optimization. Working in a highly distributed and complex environment, we continuously evolve the platform to support both static content delivery and dynamic acceleration, while optimizing for performance, reliability, and cost efficiency.
Engineers in this team work across both software development and production operations, gaining hands-on experience with large-scale distributed systems, global traffic management, and multi-cloud infrastructure.

We are looking for talented individuals to join our team. As a graduate, you will get opportunities to pursue bold ideas, tackle complex challenges, and unlock limitless growth.
Successful candidates must be able to commit to an onboarding date by the end of the year. Please state your availability and graduation date clearly in your resume.
Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to our Company and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.

Responsibilities
- Participate in the development, operation, and continuous improvement of ByteDance's self-built CDN platform.
- Support internal service teams in adopting the self-built CDN platform, including onboarding, configuration, troubleshooting, and optimization.
- Help improve platform supportability, operational workflows, and technical enablement for large-scale CDN services.
- Contribute to CDN technical documentation, including onboarding guides, configuration references, troubleshooting playbooks, and best practices.
- Participate in CDN knowledge base construction to improve knowledge sharing, issue resolution, and engineering efficiency.

Qualifications

Minimum Qualifications
- Individuals who are completing or have recently completed a Bachelor's degree in Computer Science, Software Engineering, Electronic Engineering, or a related discipline.
- Familiar with at least one programming language such as Go, Python, Java, or C/C++.
- Solid foundation in data structures, operating systems, computer networks, and databases.
- Basic understanding of Internet technologies such as HTTP, DNS, TCP/IP, TLS/certificates, caching, or Linux.
- Strong learning ability, problem-solving skills, and interest in infrastructure platforms.

Preferred Qualifications
- Experience with backend development, cloud infrastructure, networking, CDN, or distributed systems is a plus.
- Experience with technical documentation, developer tools, operational tooling, or knowledge base construction is a plus.
- Relevant internship experience, course projects, research projects, or open-source contributions are a plus.
- Structured thinking, good communication skills, and collaborative mindset.

Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $121600 - $243200 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.

Responsibilities

Qualifications

Qualifications

Minimum Qualifications
- Individuals who are completing or have recently completed a Bachelor's degree in Computer Science, Software Engineering, Electronic Engineering, or a related discipline.
- Familiar with at least one programming language such as Go, Python, Java, or C/C++.
- Solid foundation in data structures, operating systems, computer networks, and databases.
- Basic understanding of Internet technologies such as HTTP, DNS, TCP/IP, TLS/certificates, caching, or Linux.
- Strong learning ability, problem-solving skills, and interest in infrastructure platforms.

Preferred Qualifications
- Experience with backend development, cloud infrastructure, networking, CDN, or distributed systems is a plus.
- Experience with technical documentation, developer tools, operational tooling, or knowledge base construction is a plus.
- Relevant internship experience, course projects, research projects, or open-source contributions are a plus.
- Structured thinking, good communication skills, and collaborative mindset.

About TikTok

TikTok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.

Size: 5,001 - 10,000 employees
Industry: Entertainment & Gaming

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