MISSION - Responsible for continuously driving product quality improvement and providing technical expertise:
- To serve as a focal solution provider for Field Failure resolution through rapid Corrective Action (CA) activities serving as a 24x7 escalation point for field problems as well as for manufacturing engineering for technical issues. New Product Development (NPD) technical reviewer ensuring NPD issues are caught early and fixed prior to release to production via rapid CA and by injecting value engineering concepts to solve projected manufacturing and field problems.
- To serve as a single point escalation path for technical issue resolution from manufacturing and the field via PRB and TEX.
- To serve as a technical execution owner of the PEP process.
ESSENTIAL FUNCTIONS - Leads in resolving technical issues from field and factory through a quick corrective action.
- Serve as technical point of contact or diagnostic expert on assigned RCA-TEX request via bFO platform.
- Customer interface on product quality issues and provides on the spot system evaluations and customer report to resolved customer problems as escalated by the field service engineers.
- Continuously drives in analyzing and formulating solutions to reduce/improve Deffect Per Unit (DPU)/yields
- Interfaces with design groups to improve product quality by learning from the lessons of the past CA, technical evaluations including Design For Manufacturing / Assembly (DFMA) and Design for Safety and Reliability.
- Actively participates in product transitions and discussions by coordinating to local staff on going activities on new product dev't, and ensuring that all electrical/electronic parts-related issues affecting product transitions are resolved prior to release to manufacturing.
- Participates on new product development teams to create test philosophies, specifications, and procedures.
- Proofs the test flow by making sure the specs are rightfully designed for manufacturing.
- Work with team to update software/hardware for improved product quality
- Re-engineering and value engineering introductions to solve product quality issues
SECONDARY FUNCTIONS- Alternate parts sourcing
- Support other facility technical needs
- Re-engineering on obsolete parts to have re-use on products and avoid scrap
Education - Bachelor's degree in Electrical Engineering, Electronics Engineering, Computer Engineering, or a related engineering discipline.
- Postgraduate degree is an advantage.
Experience - At least 5 years of design or product engineering experience in AC/DC, DC/DC, or DC/AC power conversion, preferably within an electronics manufacturing environment.
- Experience with 3-phase Uninterruptible Power Supply (UPS) systems above 10 kVA is a strong advantage.
- Strong problem-solving and analytical skills with keen attention to detail.
- Able to work independently with minimal supervision and effectively manage priorities in a fast-paced environment.
- Strong technical documentation and report-writing skills.
- Excellent written and verbal English communication skills.
- Demonstrates a structured and methodical approach to work.
Technical Skills- Hands-on knowledge of test equipment such as Digital Multimeters (DMM), Power Meters, AC Sources, AC Loads, and DC Loads.
- Knowledge of IEEE, USB, RS232, CAN, LAN, and CAN communication protocols.
- Ability to develop hardware designs and test setups to perform bench testing based on test specification requirements.
- Knowledge of electrical, electronics, and electro-mechanical systems and processes.
- Proficient in Microsoft Office and Windows-based applications.
Key Competencies- Demonstrates strong leadership potential and the ability to collaborate effectively within cross-functional teams.
- Comfortable interfacing with customers, understanding technical requirements, and delivering appropriate solutions.
- Strong business ethics, professionalism, and integrity.
- Self-driven, highly organized, and detail-oriented.
- Willing to continuously learn, share technical knowledge, and contribute to team development.
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Our Total Rewards is our way of saying: We see you and we value you. It's more than just pay and benefits-it's a meaningful investment in you. It is designed to help you perform, grow, feel safe, and elevate your potential. The package helps you care for yourself and your family, plan your future, grow your skills and career, collaborate in an inclusive workplace, and contribute to your community. At Schneider Electric, we're here for what matters most to you. Discover more at our Career Page .
* Country-specific programs and initiatives may be available.
Looking to make an IMPACT with your career? When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.
IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.
We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.
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€40 billion global revenue
+9% organic growth
150 000+ employees in 100+ countries
You must submit an online application to be considered for any position with us. This position will be posted until filled.
Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.
At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here
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Responsibilities
MISSION - Responsible for continuously driving product quality improvement and providing technical expertise:
- To serve as a focal solution provider for Field Failure resolution through rapid Corrective Action (CA) activities serving as a 24x7 escalation point for field problems as well as for manufacturing engineering for technical issues. New Product Development (NPD) technical reviewer ensuring NPD issues are caught early and fixed prior to release to production via rapid CA and by injecting value engineering concepts to solve projected manufacturing and field problems.
- To serve as a single point escalation path for technical issue resolution from manufacturing and the field via PRB and TEX.
- To serve as a technical execution owner of the PEP process.
ESSENTIAL FUNCTIONS - Leads in resolving technical issues from field and factory through a quick corrective action.
- Serve as technical point of contact or diagnostic expert on assigned RCA-TEX request via bFO platform.
- Customer interface on product quality issues and provides on the spot system evaluations and customer report to resolved customer problems as escalated by the field service engineers.
- Continuously drives in analyzing and formulating solutions to reduce/improve Deffect Per Unit (DPU)/yields
- Interfaces with design groups to improve product quality by learning from the lessons of the past CA, technical evaluations including Design For Manufacturing / Assembly (DFMA) and Design for Safety and Reliability.
- Actively participates in product transitions and discussions by coordinating to local staff on going activities on new product dev't, and ensuring that all electrical/electronic parts-related issues affecting product transitions are resolved prior to release to manufacturing.
- Participates on new product development teams to create test philosophies, specifications, and procedures.
- Proofs the test flow by making sure the specs are rightfully designed for manufacturing.
- Work with team to update software/hardware for improved product quality
- Re-engineering and value engineering introductions to solve product quality issues
SECONDARY FUNCTIONS- Alternate parts sourcing
- Support other facility technical needs
- Re-engineering on obsolete parts to have re-use on products and avoid scrap
