12,292 jobs for "Technology Support Lead"

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Appleʼs Sales organization generates the revenue needed to fuel our ongoing development of products and services. This, in turn, enriches the lives of hundreds of millions of people around the world. Our sales team, is in many ways, the face of Apple to our largest customers.

The Latin America (ALAC) Sales team is focused on rapidly growing product categories that attach to and add value to our hero devices. The team develops business strategies, incentive programs, and other resources to support our local businesses dynamic by enabling attach at scale, working closely with finance, operations, legal, and other organizations, as well as directly with Apple's reseller partners in Argentina.

Description

In this role, you will be the strategic and analytical lead for business development initiatives across Apple-branded Accessories and also support Argentina expansion plan. You will champion holistic attach -driving non-iPhone revenue (AirPods, Mac, iPad, Watch, accessories) across carriers, retailers, and distributors- using standardized metrics, partner assessments, and WW benchmarks to close performance gaps.

You will identify sales opportunities through detailed analysis and strategic insight, develop financial models to prove the business case for new initiatives, and prepare persuasive presentations to ensure support amongst internal stakeholders and inspire external partners. You will also be responsible for building business processes and reporting on performance to ensure new strategic initiatives are successfully implemented at scale.","responsibilities":"ARGENTINA EXPANSION SUPPORT

Support strategic Argentina expansion plan and execution across carrier and reseller partners

Collaborate with DFA and RO teams on volume forecasting, inventory allocation, and channel health monitoring

Serve as a day-to-day operational contact for key accounts, coordinating with internal stakeholders (Sales Ops, Legal, Finance, Logistics)Track market dynamics, FX trends, competitive pricing and translate insights into actionable recommendations

HOLISTIC ATTACH & ACCESSORIES BUSINESS DEVELOPMENT

Own the holistic attach strategy for ALAC, aligning with WW metrics (Non-iPhone $ST Adj / iPhone TSA) to drive non-iPhone revenue across all partner channels

Conduct structured partner assessments across five dimensions - availability, digital, merchandising, touch & try, and advocacy - to identify gaps and prioritize action plans

Drive attach programs with Pareto accounts, focusing on AirPods, accessories, Mac, iPad, and Watch sell-through at scale

Design and execute controlled pilot programs (e.g., in-store display optimization, CRP simplification, incentive programs, in-stock dashboards) and measure uplift vs. control groups

Benchmark top global carriers and retailers to identify replicable best practices - affordability models, bundle strategies, back-margin programs, and advocacy initiatives

Collaborate cross-functionally with Product Marketing, Merchandising, Training, Staffing, and Digital teams to ensure end-to-end execution of attach initiatives

Preferred Qualifications

Experience in management/strategy consulting or related field

Experience in the retail, telecommunications, or consumer electronics industries

Strong financial acumen: comfortable building business cases, forecasts, and ROI analyses

Experience using Generative AI

Spanish and Portuguese language skills

Minimum Qualifications

Typically requires 12+ years of experience in business development, strategy, or financial roles

Background in business planning, retail strategy, business development, strategic project management, and/or similar function developing channel growth strategies with partners

In-depth understanding of retail store, merchandising, inventory management, and sales operations

Experience attaining revenue targets and driving business growth through a consultative sales approach

Significant industry knowledge with broad-scale understanding of the consumer and channel reseller market (e.g., customer profiles, trends, challenges, opportunities, competitive landscape, etc.)

Advanced proficiency in Excel and experience developing robust financial models

Advanced proficiency in Keynote and experience developing and presenting strategic concepts to senior leadership in a large-scale corporate environment

Proven track record of successfully managing complex, data-driven projects with multiple stakeholders

Exceptional organizational, communication, and leadership skills, with the ability to influence cross-functional teams

Familiarity with Apple's channel structure and go-to-market model

Bachelor's degree or equivalent experience

About Apple

Working at Apple means doing more than you ever thought possible and having more impact than you ever imagined.

Size: 10,000+ employees
Industry: Technology

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