3,576 jobs for "Manager, Technical Support"

We are looking for an Engineering Program Manager to join the Video Engineering EPM team to work on cutting edge Apple Neural Engine (ANE), machine Learning and AI technology to deliver world-class Apple experience. The ideal candidate would have experience in product development and program/project/product management, proven leadership capabilities, excellent communication skills, and a desire to work with an amazing team to develop new technologies.

Description

Collaborate with multi-functional teams to drive, plan and track firmware and low-level software projects to support the technology development.

Drive ML model inference, optimizations for performance, power and memory.

Build development schedule, identify critical paths, and drive project/program thorough execution.

Identify and highlight technical risk areas and mitigation strategies in partnership with Apple technologists.

Ensure continuous tight coordination and communication with engineering teams.

Synthesize and abstract large amounts of data into concise written and verbal analyses that provide key findings, recommendations and actionable items.

Preferred Qualifications

MS or PhD in Electrical Engineering, Computer Science, or equivalent technical field

Understand and deals well with rapid changes, while remaining calm and flexible and in the face of uncertainty and/or ambiguity.

Excellent communication, presentation, leadership and interpersonal skills with a cross functional collaborative mindset.

Self-motivation with proven creative and critical thinking capabilities.

Minimum Qualifications

BS and a minimum of 10 years relevant industry experience in Electrical Engineering, Computer Science, or equivalent technical field

Program management experience taking a product through all the stages of development.

Experience with track record of hands-on software development

Experience in embedded firmware/software development with relevant hardware, firmware, software consumer product development experience.

Hands on experience about AI in the workplace beyond just using LLMs.

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $175,500 and $311,700, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

About Apple

Working at Apple means doing more than you ever thought possible and having more impact than you ever imagined.

Size: 10,000+ employees
Industry: Technology

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