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Kyndryl

System Management Specialist

Hiroshima, JapanPosted Jul 17, 2026

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Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world's leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people-Kyndryls-that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role

Your role

In this role, you will support the preparation and coordination of financial system operations for a regional financial institution project, helping ensure stable operations through tasks such as creating work instructions, editing Excel files, and coordinating with requesting departments.

You will work with team members to carry out routine operations and respond to change requests, and even candidates without prior experience can succeed by applying basic PC skills and effective communication.

What you will do

• Edit Excel files, verify data, and perform routine operational tasks

• Create and update work instructions and procedures for operators

• Receive change requests and inquiries from requesting departments and coordinate with relevant stakeholders

• Support change requests for automated processes, including batch jobs, and prepare for operations

• Share progress and issues within the team, and confirm or escalate matters as needed

• Support operations based on prior coordination when holiday or nighttime work is required

• Contribute to the stable operation of financial systems while working onsite at the client office

Your future at Kyndryl

Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

Who You Are

You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.

Required skills and experience

• Comfortable with basic PC operations, Excel editing, and administrative tasks

• Basic communication skills and a strong commitment to teamwork

• Ability to clarify uncertainties independently and complete work in collaboration with others

• Basic professional etiquette, including timely notification of delays and adherence to deadlines

• Ability to work onsite at the Hiroshima or Hakata client office five days a week from 8:39 a.m. to 5:15 p.m.

• Understanding of and flexibility regarding possible holiday or nighttime work approximately once a month, as well as overtime

Preferred skills and experience

• Interest in financial systems, operations preparation, and coordination tasks

• Experience in creating work instructions, coordinating with requesting departments, and handling batch change requests

• Ability to commute comfortably to the Hiroshima or Hakata area for long-term employment

• Understanding of contract employee employment terms and renewal conditions

• Motivation to improve skills through online training and self-study

• Aptitude for collaborating with a team and completing routine tasks accurately

Being You

The "Kyn" in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don't meet every requirement, we encourage you to apply. We believe in growth, and we're excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging - being a valued, respected, trusted member of the team - is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That's The Kyndryl Way.

What You Can Expect

Your career with us isn't just a job-it's an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health-because we know that when you feel your best, you do your best.

From your very first day, you'll dive into impactful work that powers the systems our customers rely on every day. You won't just contribute-you'll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.

We're here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you'll have everything you need to thrive and evolve. You'll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities-from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you'll be part of a culture that values empathy, restless learning, and a devotion to shared success.

We want you to thrive here-and we're committed to helping you do just that. Ready to make an impact? Join us and help shape what's next.

Get Referred!

If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.

About Kyndryl

We design, build, manage and modernize the mission-critical technology systems that the world depends on every day.

Size: 10,000+ employees
Industry: Consulting

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