22,159 jobs for "Technology Support"

The people here at Apple don't just build products - we craft the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that supports the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.

IS&T Retail Store Apps Engineering is responsible for the technology and IT systems used to enable Apple Retail Stores to service millions of customers enabling Apple Retail to become one of the best retailers in the world. Bring passion and dedication to your job and there's no telling what you could accomplish.

Do you enjoy solving complex business problems with process and technology? Do you thrive in environments that require multi-functional thinking, collaboration, and innovation? If so, this may be the job for you.

Description
In this position, you will have the opportunity to work collaboratively with a group of "A" player software engineers from related but different backgrounds to make Apple Retail truly innovative. To be successful in this role, the candidate must be hands-on, proactive, talented at problem solving, have the mindset to challenge the norm and have a strong desire to learn and work towards excellence.
Apple is looking for an individual that takes pride in crafting solutions to enhance product delivery by architecting and leading distributed compute platforms and application services. This engineer needs to work closely with cross-functional teams to identify potential solutions and go on to work with the engineering teams to properly test and deploy changes. Critical thinking, writing solid and clean code, planning, documenting, and communicating within the team and cross-functionally is critical to the success of the role.
","responsibilities":"Passion for eliminating repetitive manual processes using automation.
Strong attention to detail and excellent analytical capabilities.
Deploying application releases and code from Development into Production.
Shepherding applications through the software delivery life cycle.
Develop and maintain a working knowledge of trends and standard methodologies within Apple
Setup and analyze application health metrics and provide solutions to ensure stability
Experience troubleshooting problems and working with a team to resolve large scale production issues

Preferred Qualifications
BA/BS degree in Computer Science.
Conversational and written English proficiency.
Proficiency in implementing and correlating telemetry using monitoring and observability tools such as Splunk, Grafana and Prometheus.
Comfortable with on-call rotation.
Building and operating container orchestrating systems (Docker, Kubernetes and micro-services)
Experience in Site Reliability Engineering / DevOps
Excellent written and verbal communication skills
Experience in UNIX/Linux Operating Systems

Minimum Qualifications
4-7 years of relevant experience.
Demonstrated a strong proficiency in software development using Python, Rust, and/or Java programming languages.
Experience working with cloud compute environments like OpenStack, AliCloud, AWS, GCP or Azure.
Experience with infrastructure as code (IaC), configuration management, CI/CD, and automation
Excellent troubleshooting, problem solving, and debugging skills.

About Apple

Working at Apple means doing more than you ever thought possible and having more impact than you ever imagined.

Size: 10,000+ employees
Industry: Technology

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