730 jobs for "Client Success Lead"

At JPMorganChase you will have the chance to be part of an amazing development journey while contributing to support our customer's needs. This role is with the Digital Document Services group - Markets line of business. The role requires the candidate to perform agreement setup and indexing of executed documentation within JP Morgan systems. The role will also involve working on several regulatory projects (example: transfer of clients from one legal entity to another, etc.) and data migration projects.

Job Responsibilities:
• Identify issues and co-ordinate with the relevant functions internally for prompt resolution on disputed points within set time-frame parameters
• Work with key partners in legal, business, operations and technology, contribute towards the development of an efficient operating framework
• Work closely with business stakeholders in various locations and global document management team in India, US and UK.
• Productivity and Quality will be the measure of performance for this role. Producing good quality work is therefore paramount to the success of the candidate in the organization.
• Take lead on process improvement & automation
• Managed assigned tasks independently.
• Have a control mindset

Required Qualifications, Skills and Capabilities:
• Graduated from Economics, Business Administration, Legal or Similar
• Fluent in English;
• Knowledge of MS Office package is a must;
• Strong organizational skills;
• Strong verbal and written communication skills
• Preferred experience in middle or back office operations
• Understanding of the financial services industry, products, and processes
• A strong sense of ownership and responsibility
• Excellent client focus and customer care working practices

ABOUT US

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

About JPMorgan Chase

We know our people are our strongest asset. You will never stop learning here, and we will learn with, invest in and support you along the way.

Size: 10,000+ employees
Industry: Financial Services

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