Bring data to the center of growth. In this role, you will shape how we plan, test, and measure digital marketing campaigns end to end. You will partner with marketing, finance, and analytics teams to turn complex data into clear decisions. Your work will directly influence where we invest, who we target, and how we drive incremental value.
As a Digital Marketing Analytics Manager in Small Business Decision Sciences, you will lead analytics across the full digital marketing lifecycle to drive measurable growth. You'll translate business goals into testable strategies, rigorous measurement plans, and stakeholder-ready insights. You will partner closely with marketing, modeling, finance, and data teams to design, execute, and evaluate campaigns with strong governance and repeatable methods. You'll coach junior talent and raise the bar on documentation, storytelling, and decision impact.
Job responsibilities
- Lead end-to-end digital marketing strategy and execution across public/secure/owned channels, owning performance optimization to drive qualified traffic, pipeline, and conversions.
- Manage stakeholder relationships for assigned marketing partners, including intake, prioritization, scoping, timelines, and final outputs
- Define experimentation strategies by framing hypotheses, designing test and control approaches, and aligning on success metrics
- Support campaign execution by validating audience selection, measurement feasibility, and operational requirements
- Build impact models and financial business cases to guide audience, offer, channel, and funding decisions
- Develop reusable frameworks to evaluate incrementality, profitability, and return on investment using forecasts versus actual results
- Produce clear performance reporting and post-test readouts with actionable recommendations for senior stakeholders
- Leverage and help evolve analytic tooling and data environments to improve speed, scale, and consistency of insights
- Partner across modeling, finance, channels, and delivery teams to ensure solutions are implementable and aligned to standards
- Define and advocate for data requirements, including addressing data gaps, data quality, and lineage considerations
- Coach and develop junior team members on analytical methods, documentation practices, and stakeholder-ready storytelling
Required qualifications, capabilities, and skills
- Bachelor's degree in an applicable field and 6 years of marketing data and analytics experience
- Proficiency in Structured Query Language and at least one analytics programming language (such as Python, SAS, or R)
- Experience with digital data platforms such as Adobe Analytics, CJA and relational databases and large-scale data platforms, including Snowflake
- Hands-on experience delivering financial analytics and performance insights, including test design, pro forma estimates, and actual results measurement
- Proven ability to influence and communicate with senior stakeholders using clear, concise narratives
- Demonstrated experience supporting marketing strategy and end-to-end campaign execution
- Strong analytical reasoning and structured problem-solving skills, with the ability to translate complex data into actionable insights
- Experience building or using dynamic, self-serve reporting solutions and automated dashboards
- Analyze client experience and journey outcomes, including AI-enabled discovery and servicing pathways, to identify opportunities for improvement and measurable value creation
Preferred qualifications, capabilities, and skills
- Experience leading measurement approaches for attribution and incrementality across multiple channels
- Experience designing scalable measurement frameworks that support auditability and repeatability
- Advanced experimentation expertise, including power considerations and practical test constraints
- Experience improving analytics processes through automation and reusable assets
- Familiarity with emerging analytics applications that accelerate insight generation and decisioning
- Prior experience mentoring analysts in consultative delivery and executive storytelling
We do not offer any type of employment-based immigration sponsorship for this position. Likewise, JPMorganChase , will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT). ABOUT USChase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAMOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.
