553 jobs for "Customer Success Program Manager"

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Senior Program Manager Services, Finance Transformation

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Apple

Senior Program Manager Services, Finance Transformation

Cupertino, CA$207,400 – $311,700Posted 20 days ago

Apply on company site View full job

Imagine what you could do here. At Apple, new ideas have a way of becoming phenomenal products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish.

Do you love thinking analytically? Are you passionate about using your financial knowledge to navigate complex challenges? Just as our customers find value in Apple products, the Finance group finds value for both Apple and its shareholders. As part of this group, you'll play an integral role in ensuring our day-to-day financial health. You and your team will support Apple's growth, both top and bottom line, by applying the same level of innovation toward financial matters as we do toward our products and services. You'll also collaborate with Apple teams across the world to develop more effective investment strategies and risk management. Finance is essential to upholding our global commitment to perfection, and it is directly responsible for shaping the company's future. Join us, and you'll have an important role in continuing Apple's legacy of efficiency and success.

We are seeking an experienced and technically strong Program Manager to drive Services Finance transformation initiatives, modernizing and optimizing the systems, workflows, and controls that power Apple's ecosystem, including Ads, App Store, Maps, Music, TV, and WPC. This role works hand-in-hand with Services Finance, IS&T, Services Engineering, and SME's within the broader finance organization. The ideal candidate is a naturally technical operator, and a classic document-driven program manager, who can organize engineering work into coherent, deliverable capabilities.

Description

The Senior Program Manager will develop and articulate a clear vision and roadmap for transforming Services Finance processes, systems, and workflows. This role is grounded first in Services domain expertise, executed through hands-on technical program management, and enabled by direct fluency in data and systems.

","responsibilities":"Own the program plan, timeline, and cross-functional coordination for transformation initiatives, in close collaboration with Finance, Services, and IS&T leadership.

Collaborate with Services Business teams, Finance, and IS&T to design next-generation financial systems that support ongoing business evolution.

Develop a programmatic strategy for Apple's financial system architecture to facilitate business expansion through robust financial accounting automation, internal controls, and strategic alignment.

Evaluate, recommend, and oversee implementation of new enterprise technologies and systems using direct technical fluency to validate solutions in close partnership with IS&T.

Preferred Qualifications

Advanced knowledge of subscription finance ecosystems, including billing, revenue recognition, and financial reporting across various service business models

Demonstrated ability to lead highly complex and technical cross-functional projects, influence stakeholders, and drive change across IS&T, PMO, and business units

General knowledge of core GBS processes (Procure to Pay, Order to Cash, Record to Report)

Hands-on experience with systems supporting subscription and services finance, including defining initial requirements and developing system designs.

Proven ability to apply emerging technologies (Generative AI, RPA) to Services Finance problems such as revenue recognition anomaly detection, subscription billing reconciliation, and automated compliance monitoring, from concept through implementation.

Working knowledge of regulatory compliance and internal-controls frameworks relevant to service subscriptions and finance operations.

Demonstrated expertise in the architectural design and implementation of Financial Systems and Enterprise Resource Planning (ERP) solutions.

Experience distilling complex technical work and system architecture designs into clear, business-relevant presentations for senior management and executive audiences.

Minimum Qualifications

7-10 years of progressive experience in program management, finance operations, systems analysis, or process transformation, with demonstrated success owning significant technical workstreams end-to-end.

BS or BA in Business, Economics, or equivalent.

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $207,400 and $311,700, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

About Apple

Working at Apple means doing more than you ever thought possible and having more impact than you ever imagined.

Size: 10,000+ employees
Industry: Technology

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