1,944 jobs for "Lead Program Manager"

Responsibilities

Responsibilities
- Own the strategy and execution to increase the number of active sales partners and drive high-quality partner growth for TikTok Commerce, including developing lifecycle incubation plans and supporting partners .
- Lead end-to-end incubation for high-potential partners, including onboarding, launch planning, performance acceleration, and ongoing success on the platform.
- Identify scalable growth opportunities and design/roll out programs to improve partner performance (e.g., video/LIVE challenges, lifecycle email campaigns, enablement initiatives).
- Conduct deep-dive analyses to understand partner segments, diagnose performance blockers, and surface root causes using data analysis, partner interviews, and surveys; translate insights into product/process improvements.
- Manage partner communication channels (Lark groups, IM, etc.) to run mass account management activities including forecasting, troubleshooting, partner education, and incubation program delivery.
- Capture, document, and share learnings to establish best practices and influence internal/external stakeholders.

Qualifications

Minimum Qualifications
- Bachelor's degree or above, with 3+ years of experience in mass account management or partner incubation; proven track record managing hundreds of partners at scale.
- Fluent in English and Turkish due to speaking with partners; strong understanding of e-commerce market, consumer behaviour, and digital/mobile commerce trends.
-Strong analytical skills and business judgment; able to turn complex data into clear opportunities and action plans.
- Advanced Excel proficiency, including building and auditing formulas (e.g., XLOOKUP/VLOOKUP, INDEX-MATCH, IF/IFS, SUMIFS/COUNTIFS) and working with large datasets.
- Results-driven with strong ownership and accountability.

Preferred Qualifications
- Results-driven with strong ownership and accountability.
- Excellent cross-functional collaboration skills; able to influence and drive projects forward with diverse stakeholders.
- Fast learner and self-starter; entrepreneurial mindset with comfort operating in ambiguity and rapid change.
- Hands-on and pragmatic; willing to dive into detail and handle operations when needed.

Responsibilities

Qualifications

Qualifications

Minimum Qualifications
- Bachelor's degree or above, with 3+ years of experience in mass account management or partner incubation; proven track record managing hundreds of partners at scale.
- Fluent in English and Turkish due to speaking with partners; strong understanding of e-commerce market, consumer behaviour, and digital/mobile commerce trends.
-Strong analytical skills and business judgment; able to turn complex data into clear opportunities and action plans.
- Advanced Excel proficiency, including building and auditing formulas (e.g., XLOOKUP/VLOOKUP, INDEX-MATCH, IF/IFS, SUMIFS/COUNTIFS) and working with large datasets.
- Results-driven with strong ownership and accountability.

Preferred Qualifications
- Results-driven with strong ownership and accountability.
- Excellent cross-functional collaboration skills; able to influence and drive projects forward with diverse stakeholders.
- Fast learner and self-starter; entrepreneurial mindset with comfort operating in ambiguity and rapid change.
- Hands-on and pragmatic; willing to dive into detail and handle operations when needed.

About TikTok

TikTok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.

Size: 5,001 - 10,000 employees
Industry: Entertainment & Gaming

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