1,529 jobs for "Customer Reliability Engineer"

Imagine what you could do here. At Apple, new insights have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job, and there's no telling what you could accomplish! Collaborative, solutions-oriented people and inspiring, innovative technologies are the norm here. The people who work here have reinvented entire industries with all Apple hardware products. The same passion for innovation that goes into our products also applies to our practices, strengthening our dedication to leave the world better than we found it. Do you want to join us in these pursuits? Join us to help deliver the next groundbreaking Apple products.

Description

In this pivotal role, you will orchestrate the creation of next-generation sensing, including Health, Optical, Touch and Force, wireless power, and haptics technologies, shaping the technical landscape across Apple's product portfolio to deliver an industry-leading user experience. You will lead the development and integration of advanced sensing systems, collaborating closely with world-class suppliers and multi-functional teams across Apple.

As an Engineering Program Manager, you will drive the full lifecycle of sensing systems and features-from concept to specification, characterization to integration, and validation at both module and system levels. In this capacity, you will serve as the primary bridge for cross-functional communication and along with the engineering manager be the face of the program. Our team cultivates a creative, collaborative atmosphere and values technical curiosity, thoroughness, and engineering excellence. Our goal is to push technical boundaries to ship products with best-in-class, differentiated experiences. Join us in crafting the next generation of sensing solutions!","responsibilities":"Lead and drive alignment/communications between multi-functional teams including electrical, mechanical, process, reliability, software, and firmware engineering

Define the program plan/schedule, manage program execution and inter-dependencies, and proactively adapt and communicate as new challenges emerge

Deliver executive communication/presentations and drive the decision-making process

Drive engineering design by leading failure analysis activities, performance validation requirements and testing, and design release cadence for electrical and mechanical components

Manage engineering development builds, working with process teams, operations partners, and suppliers/vendors to create new sensing subsystems

Identify and resolve conflicts, both technical and interpersonal

Push for excellence and continuous improvement: offer best practices, implement process changes, and seek out efficiencies to make our design methodology better

Preferred Qualifications

Advanced engineering degree

Experience in consumer electronics

Ability to navigate ambiguity

Minimum Qualifications

BS in STEM field (e.g. EE, ME, Physics, etc.) plus relevant experience

Engineering experience in a hardware development environment - Product development, engineering, or program management experience shipping semiconductor, sensing technologies, or hardware systems in any field

Curiosity about and familiarity with AI tools, with interest in applying them to improve engineering and program workflows

Ability and willingness to travel internationally (typically once per year; accommodations available as needed)

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $59.49 and $89.84/hr, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

About Apple

Working at Apple means doing more than you ever thought possible and having more impact than you ever imagined.

Size: 10,000+ employees
Industry: Technology

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