Join our service delivery team as a Specialist Senior Service Representative, where your technical expertise will directly impact customer success. This role blends hands-on problem-solving with strategic consulting-you'll lead complex maintenance projects, troubleshoot multi-component systems, and help customers achieve optimal performance.
What will you do? - Provide engineering services and design documentation for service level agreements and projects including corrective and preventive maintenance, preparation of functional design specifications, system and application configuration for DCS/PLC systems from Schneider manufacturing program with particular focus on Foxboro Distributed Control Systems (DCS) andTriconex Safety Systems;
- Provide coordination and installation of control systems, coordinating 3rd parties activities if necessary, working close to Project Manager assuring multiple assigned projects, meet their design schedules and budget metrics;
- Perform Front-end Engineering Design Studies, control system configuration (control & graphics), integration of PLCs and field devices, perform FAT, provide site construction/installation and hot cut-over support, perform SAT, Commissioning, Start-Up;
- Maintenance of DCS and/or ESD and Fire & Gas systems;
- Perform upgrade projects to existing assets;
- Develop and maintain technical knowledge of products and applications by means of self-studying and via active collaboration with different stakeholders;
- Various tasks on customer's site according to local management requirements;
- Available for on-call rotation and other system "call-outs" as required.
What qualifications will make you successful? - Relevant strong experience
- Education: Master's degree in Electrical Engineering, Automation, Computer Engineering, Mechatronics, or a related technical field.
- Extensive knowledge and practical experience with Foxboro DCS and Triconex Safety Systems are mandatory requirements for this role.
- Strong PC literacy with a high level of proficiency in Windows, MS Office, and common engineering tools.
- Experience with at least one CAD tool, along with SQL and AI technologies, is welcomed.
- Ability to read and understand P&IDs, wiring diagrams, and technical specifications.
- Knowledge of industrial protocols and communication standards (OPC, Modbus, Ethernet/IP, etc.) is an needed.
- Knowledge of least one programing language: C, C#, VBScript, Python, PowerShell, or similar scripting languages.
- Process control: Theory of automation; Practice in Control loop stability and tuning
- Proven ability to build, lead, and develop a small service team is required.
- Open to travel approx. up to 50%.
- Good English, both written and spoken, is required for this role.
- Customer approach, team spirit and good communication, presentation and collaboration skills.
- Valid driving license (Category B).
What's in it for me? - Meaningful work where your technical skills directly enhance customer outcomes and drive growth
- Opportunities to mentor team members and grow your leadership presence
- Exposure to advanced systems and innovative technologies across varied industries
- Collaborative culture that prioritizes safety, expertise, and professional development
Bring your technical talent to a team that values what you do-apply today!
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150 000+ employees in 100+ countries
You must submit an online application to be considered for any position with us. This position will be posted until filled.
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Responsibilities
Join our service delivery team as a Specialist Senior Service Representative, where your technical expertise will directly impact customer success. This role blends hands-on problem-solving with strategic consulting-you'll lead complex maintenance projects, troubleshoot multi-component systems, and help customers achieve optimal performance.
What will you do? - Provide engineering services and design documentation for service level agreements and projects including corrective and preventive maintenance, preparation of functional design specifications, system and application configuration for DCS/PLC systems from Schneider manufacturing program with particular focus on Foxboro Distributed Control Systems (DCS) andTriconex Safety Systems;
- Provide coordination and installation of control systems, coordinating 3rd parties activities if necessary, working close to Project Manager assuring multiple assigned projects, meet their design schedules and budget metrics;
- Perform Front-end Engineering Design Studies, control system configuration (control & graphics), integration of PLCs and field devices, perform FAT, provide site construction/installation and hot cut-over support, perform SAT, Commissioning, Start-Up;
- Maintenance of DCS and/or ESD and Fire & Gas systems;
- Perform upgrade projects to existing assets;
- Develop and maintain technical knowledge of products and applications by means of self-studying and via active collaboration with different stakeholders;
- Various tasks on customer's site according to local management requirements;
- Available for on-call rotation and other system \"call-outs\" as required.
What qualifications will make you successful? - Relevant strong experience
- Education: Master's degree in Electrical Engineering, Automation, Computer Engineering, Mechatronics, or a related technical field.
- Extensive knowledge and practical experience with Foxboro DCS and Triconex Safety Systems are mandatory requirements for this role.
- Strong PC literacy with a high level of proficiency in Windows, MS Office, and common engineering tools.
- Experience with at least one CAD tool, along with SQL and AI technologies, is welcomed.
- Ability to read and understand P&IDs, wiring diagrams, and technical specifications.
- Knowledge of industrial protocols and communication standards (OPC, Modbus, Ethernet/IP, etc.) is an needed.
- Knowledge of least one programing language: C, C#, VBScript, Python, PowerShell, or similar scripting languages.
- Process control: Theory of automation; Practice in Control loop stability and tuning
- Proven ability to build, lead, and develop a small service team is required.
- Open to travel approx. up to 50%.
- Good English, both written and spoken, is required for this role.
- Customer approach, team spirit and good communication, presentation and collaboration skills.
- Valid driving license (Category B).
