8,259 jobs for "Customer Solutions Engineer"

Do you want to help build some of the largest and most consequential enterprise and customer technology systems in the world? Join Apple's Information Systems and Technology (IS&T) organization. IS&T is the engine behind everything Apple does for customers and for the people who build for them. It's Apple's central nervous system. Supporting 2.5 billion active Apple devices, processing billions of secure transactions, and keeping the technology that defines modern life running flawlessly, IS&T makes the impossible feel effortless. Do you love building solutions to handle global complexity and immense scale? Imagine what you could do here.

Do you like to solve complex problems in order to delight customers? Want to work side-by-side with passionate and talented people who love their jobs?

Do you like the excitement of a start-up, but the stability of an established company? Are you looking to be part of a team focussed on implementing and maintaining highly scalable, low-latency, distributed enterprise platforms.

Enterprise Technology Services (ETS) is part of IS&T and delivers global-scale platforms and services that keep Apple's operations secure and running. The team manages identity, device security, and anti-abuse platforms - covering everything from manufacturing and repairs to software updates and activations. ETS also oversees supply chain, manufacturing, and partner integration platforms, protecting data on more than 2.5 billion devices worldwide. And when Apple prepares for a global product launch, ETS owns the systems that ramp factory production - managing serial numbers, network credentials, and verified software.

Description

You'll need to have excellent communication and cross-group collaboration skills, be able to make forward progress despite ambiguous circumstances, be a self starter, a quick learner of new technologies and have experience shipping products. You will be a critical part of the core engineering team for a high-performing, low latency enterprise application. You will be responsible for planning and design of new functionality, contributing to architecture of core functionality and future planning for this exciting endeavor. We need someone who is something of a generalist - a savant who can work on new features one day and optimize inner loops the next.

The ideal candidate has a strong mix of education and practical experience, and loves diving in to interesting problems head first.","responsibilities":"Passion for the customer, user experience and actioning user feedback

Excellent prioritization and scheduling skills

Ability to deal with ambiguity

Attention to detail and the ability to master new applications and technologies quickly

Ability to thrive in a collaborative working environment within your team and cross-group

Strong analysis, problem solving, and troubleshooting skills

Focus on delivering with high quality, complete with unit and integration tests

Good understanding of relational and no-SQL database technology

Familiarity with clustered server architectures

Hands-on exposure to Agile methodologies

Preferred Qualifications

Leverage enterprise messaging using Enterprise Application Integration(EAI)/Java Message(JMS) Service

Experience with React and knowledge of application vulnerabilities such as Cross Site Scripting (XSS), Cross Site Request Forgery (CSRF) etc.

Designing & deploying Cloud native applications with Kubernetes

Familiarity with build and software delivery systems

BS / MS in Computer Science or equivalen

Minimum Qualifications

Excellent Java development experience - full stack engineer preferred

5+ years experience developing Java/J2EE applications, with specific focus on reliability, scalability and performance

Solid understanding of object oriented techniques, algorithms, Java design patterns and reusable component design.

Hands-on experience with building and maintaining distributed WebServices based upon service-oriented architecture (SOA) methodologies

Expertise with Oracle database: design database schemas, write and tune SQL queries, develop Oracle PL/SQL packages and procedures, debug performance issues and optimization.

Experience with Oracle failover and replication strategies

Experience designing features to be bullet proof, and low maintenance

Proven record of completing projects on-time and to specification

Strong analysis, problem solving, and troubleshooting skills

Good verbal and written communications skills

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $184,700 and $277,600, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

About Apple

Working at Apple means doing more than you ever thought possible and having more impact than you ever imagined.

Size: 10,000+ employees
Industry: Technology

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