38 jobs for "Service Desk Specialist"

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Enterprise Service Desk Specialist Mid

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Premier Service Desk Specialist

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Service Desk Specialist

At Konica Minolta Business Solutions - Phoenix

Posted on Nov 9

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Enterprise Service Desk Specialist Mid

At Leidos - Kansas City

Posted on Nov 10

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Premier Service Desk Specialist

At Konica Minolta Business Solutions - Phoenix

Posted on Nov 10

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Service Desk Specialist

At Konica Minolta Business Solutions - Oldsmar

Posted on Nov 9

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Consultant

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Associate Consultant

At Infosys - Melbourne

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Associate Consultant

At Infosys - Brisbane

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GTS EMEA Senior Technical Support Specialist

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Técnico Suporte TI

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IT Support Specialist (On-site)

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Finance Operations Specialist (Commission Collections), Chase Travel

At JPMorgan Chase - Taguig City

Posted on Oct 22

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Jr. Transport Network Specialist

At Leidos - Norfolk

Posted on Nov 7

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Workplace Experience Specialist

At Cargill - Schiphol

Posted on Oct 23

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Spa Manager, New York City

At Equinox - New York

Posted on Oct 16

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PROCESS SPECIALIST

At Infosys - Nova Lima

Posted on Oct 16

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Active Directory / Exchange Specialist Mid

At Leidos - Norfolk

Posted on Nov 6

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Leidos

Jr. Transport Network Specialist

Norfolk, VA$40,300 – $72,850Posted 3 days ago

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Description

More About the Role:
Leidos is seeking a Jr. Transport Network Specialist to support efforts for the NMCI/SMIT program to perform network engineering support for a broad range of programs including planning, designing, and evaluating various components of the Navy's NMCI network. Under the Service Management, Integration, and Transport portion of the SMIT program, the Leidos team will deliver the core backbone of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk, and data transport. Ultimately, Leidos will support the Navy in unifying its shore-based networks and data management to improve capability and service while also saving significant dollars by focusing efforts under one enterprise network.

What You'll Get to Do:
• The Transport Network Team is responsible for monitoring events and incidents that affect Network Transport and service health across the Enterprise, documenting outage information including actions taken to respond to incidents and resolve or escalate any outage.
• The Current Operations Watch team monitors multiple Transport solutions (WLAN, LAN, and WAN) which are critical to the functionality of our users' ability to perform their mission on a daily basis.
• Excellent verbal and written communication skills are a must.
• Utilize internal systems to report incidents to leadership.
• Create trouble tickets for incidents and events observed through monitoring tools or customer reports.
• Performs initial assessment and triage on the criticality and impact of events and engages the appropriate processes and personnel if escalation outside OC is required.
• Facilitates escalation to higher tiers as required.
• Interact with outside vendors and specialist WAN/BAN teams to resolve WAN events and incidents.
• Ability to leverage knowledge of Vendor products used in the environment.
• Provides support to Site Operations and other external organizations through the use of problem resolution skills and independent decision making.
• Maintains timely (5 minutes or less) response to network infrastructure warning, critical and fatal event alert notices.
• Ensures the Critical Situation Manager is apprised of all details regarding any significant events or incidents.

You'll Bring These Qualifications:
• Requires HS Diploma or equivalent and 1 - 3 years of prior relevant experience or training.
• Must be a US Citizen and possess an active DoD Secret Clearance.
• Minimum of DoD 8570.01 IAT Level II Certification required prior to onboarding: CompTIA Security+ CE, Cisco CCNA Security, ISC2 SSCP, GSEC, GICSP, or CYSA+ (See DoD 8570.01-M Appendix 3 for valid certifications).
• Familiarity with ITIL best practices (ITIL Foundations).
• Knowledgeable on tools used in an Enterprise organization that aids in Event Management; Incident Management and performance Management including experience with SNMP-based network monitoring tools.
• Worked in a DOD environment and understands customer communication.
• Experience in a data center environment.
• Familiarity with Network WAN and LAN Transport technologies, including MPLS, Routing Protocols, Cisco IOS and IOS XE, VLANs, VoIP, Subnet addressing, and switching protocols along with general troubleshooting concepts.
• Performs well under pressure and ability to calm end users.
• Hands-on Experience in working with DoD networks, including NIPR and SIPR.
• Willing to perform shift work.
• Shift 4: Wednesday through Friday every other Saturday 1700 - 0500 EDT.

These Qualifications Would be Nice to Have:
• Prior military experience a plus; USMC or USN IT experience preferred.
• Experience working with networking technologies and data centers.
• Exceptional communication abilities, both verbal and written, including long-form business writing on complex topics.
• An entrepreneurial spirit with the ability to drive innovation independently; have a passion to improve at every opportunity.
• Ability to define program goals and roadmaps based on customer needs and strategic direction, and ensure that committed projects are delivered on schedule by the relevant team members.
• Ability to work in a matrix organization with other teams to resolve issues and communicate status effectively to peers, subordinates and program leadership.
• Motivated self-starter with strong written and verbal communication skills, and the ability to create complex technical reports on analytic findings.

NGEN

If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares.

Original Posting:

November 6, 2026

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:

Pay Range $40,300.00 - $72,850.00

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

About Leidos

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits.

Securing Your Data

Beware of fake employment opportunities using Leidos' name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system - never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com.

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

About Leidos

https://www.leidos.com/

Size: 10,000+ employees
Industry: Information Technology

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