2,428 jobs for "Customer Project Manager"

Imagine what you could do here. At Apple, great ideas have a way of becoming great products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish.

Our team is looking for a Test Management Program Manager to join our Business Process Re-engineering (BPR) group to support planning, scheduling, coordinating, and executing tests for projects in our Operations organization.

As the Test Management PM, you will work with a globally dispersed cross-functional team to manage the successful release of new capabilities and enhancements through out the SDLC.

Description
• Drive successful release of system enhancements / new functionalities from Development to Production through effective testing.
• Primary focus is projects related to S/4 Hana supply chain transformation.
• Management of end to end test activities including test strategy, test process management, team coordination and communication.
• Collaborate with Test automation team to determine test automation approach and scope for the project effort.
• Create, maintain and report testing metrics including SLAs and KPIs
• Develop test plans, facilitate creation of test cases, and test scripts on multiple projects of varying size
• Stitch across the different functionality and facilitate end to end test scenario creation, manually or automated.
• Execute OEM, DC, and Reseller testing processes for onboarding new suppliers for EDI, API and operations processes for inventory management and pick, pack, and ship processes.
• Coordinate smoke testing. Coordinate environment planning and test data readiness.
• Facilitate triage calls and drive issues to resolution with IS&T and business partners to get closure on open issues during Test cycles.
• Negotiate with cross functional teams and business partners to remove barriers and drive results, without compromising the overall quality of the end deliverable.
• Create and maintain overall testing knowledge repository for the BPR team
• Continuously improve testing best practices and methods.
• Create, maintain and report testing metrics including SLAs and KPIs

Preferred Qualifications

Familiarity with software test automation tools and frameworks such as Worksoft, Tosca, UFT, Selenium etc.

Has lead teams and change management strategies in driving improvement in testing practices.

Working knowledge and familiarity with industry best practices in software testing.

Solid understanding of project management approaches, tools and phases of the project lifecycle

Well versed in multiple styles of Release & Change Management processes including Agile/Scrum, Waterfall and Iterative

Strong communication and presentation skills, flexible, open working style and an ability to establish trust and credibility quickly.

Self-motivated individual who thrives working in a global, matrix, fast-paced environment.

Strong level of customer focus and attention to details

High level of professionalism, energy and sense of urgency to "make things happen"

PMI/PMP certification preferred

Certified Scrum Master preferred

Preferred certifications in SAP ECC and S/4 Hana.

Preferred certifications in Worksoft or other test automation tools.

Minimum Qualifications

Bachelors degree or equivalent

Minimum 7 years in lead position during SAP implementations in the areas of Logistics execution, supply chain and order to cash processes. S4HANA experience is very desirable.

Minimum 7 years for managing and executing system integration testing or user acceptance testing for complex, highly integrated projects.

Experience in Operations and various Supply Chain functions (Quote to Cash, Procure to Pay, Make to Deliver, Inventory management, and Reverse Logistics)

Ability to create, drive and support test strategy. Dedication to delivering great software and releasing it quickly, efficiently and with increased quality.

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $175,500 and $263,800, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

About Apple

Working at Apple means doing more than you ever thought possible and having more impact than you ever imagined.

Size: 10,000+ employees
Industry: Technology

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