11 jobs for "Solutions Architect, Customer Systems"

Engineering | San Francisco, United States | Remote, Remote

Working at Atlassian

Atlassians can choose where they work whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.

What you'll do

As a Senior Principal Forward Deployed Engineer, you will:

Code contributes across the entire Atlassian product suite, providing exceptionally broad engineering exposure
Lead the design, development, and deployment of AI/ML-powered solutions using Rovo tailored to customer needs.
Architect and implement robust application integrations using Python, JavaScript, or similar languages, with a focus on APIs, microservices, and enterprise-scale systems.
Influence product direction by building with the customers, and realising the last mile papercuts they go through.
Champion the adoption of AI-augmented workflow automation within customer environments, maximizing business value and operational efficiency.
Oversee the end-to-end deployment of AI solutions into production, ensuring continuous evaluation, monitoring, and improvement.
Navigate risk and compliance requirements, including AI risk assessment, data privacy (GDPR), and regulatory frameworks.
Mentor and guide Senior FDEs and engineers, fostering a culture of innovation, collaboration, and continuous learning.
Communicate complex technical concepts clearly to both technical and non-technical stakeholders, creating concise artifacts for peers, partners, and leadership.
Align technical solutions with business objectives, setting a clear vision for technological progress and measurable results.

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. We follow consistent hiring practices and account for each candidate's skills, knowledge, and experience when setting base pay within the range.

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About Atlassian

Atlassian is a leading provider of collaboration software. Our software products help teams all over the planet make the impossible, possible.

Size: 10,000+ employees
Industry: Technology

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