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Atlassian

Senior Principal Technical Program Manager - Agent Infrastructure

Remote / FlexibleSoftware EngineeringPosted Oct 2, 2026

Apply on company site View full job

Engineering | Seattle, United States | Remote, Remote

Working at Atlassian

Atlassians can choose where they work whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.

The Opportunity & Strategic Context

We are looking for a Senior Principal Technical Program Manager (P70) to lead the strategy, architecture-informed execution, and ecosystem scaling of our core Conversational AI & Agent Platforms.

In this role, you will drive the evolution of foundational conversational interfaces, distributed agent execution runtimes, extensible skill ecosystems, contextual memory architectures, and policy-driven model routing.

As an industry leader in enterprise collaboration, we are raising the bar: treating our AI platform infrastructure not merely as backend microservices, but as high-leverage Platform Products with first-class state-of-the-art capabilities and developer experience, robust API contracts, resilient operational SLOs, and sound unit economics.

Drive Platform-as-a-Product Strategy: Champion a "Platform as a Product" mindset and define & lead platform evolution, developer experience, API standards, SDKs, runtime guardrails, and adoption pathways for internal squads and external partners building on top of our AI platform.
Orchestrate Agent & AI Architecture: Partner with Principal Engineers, Architects, and Product Leads to deliver multi-quarter roadmaps for agent execution loops, semantic memory, tool/skill orchestration, and policy-driven model routing.
Lead Large-Scale Platform Evolutions: Direct complex, multi-team platform migrations and convergence efforts with zero disruption to end-user experiences.
Champion Operational Excellence & SLOs: Establish world-class availability, latency budgets, graceful degradation patterns, and end-to-end observability across high-throughput, low-latency AI serving infrastructure.
Govern AI Economics & Efficiency: Contribute to the technical levers of AI unit economicsdriving inference cost-per-query optimizations, caching strategies, and capacity planning without compromising quality or safety.
Ensure Enterprise Trust & Compliance: Lead the technical readiness for multi-region data residency, enterprise privacy controls, and AI safety guardrails.
Influence Across Leadership: Align cross-functional teams and executive leadership through structured operating rhythms, clear decision frameworks & artifacts, and transparent communication.
Elevate the TPM Craft: Mentor and coach technical program managers, setting the benchmark for platform thinking, architectural depth, and execution excellence across the organization.

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. We follow consistent hiring practices and account for each candidate's skills, knowledge, and experience when setting base pay within the range.

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About Atlassian

Atlassian is a leading provider of collaboration software. Our software products help teams all over the planet make the impossible, possible.

Size: 10,000+ employees
Industry: Technology

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