At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.
How will you make an impact?We are seeking a highly skilled, hands-on, and customer-focused
Fiber Optics Integration Engineer within the
Intelligent Infrastructure Segment to lead fiber optic architecture, integration, troubleshooting, qualification, and deployment activities for next-generation AI, HPC, cloud, and networking rack solutions.
This role is critical in ensuring successful end-to-end optical connectivity across integrated rack platforms through development of fiber cabling standards, installation procedures, routing strategies, optical validation plans, and root cause analysis methodologies. The engineer will serve as a key technical resource supporting customers, manufacturing sites, compliance teams, and engineering organizations throughout the product lifecycle.
The successful candidate will bridge optical networking technologies with rack-level integration and deployment requirements, enabling reliable, scalable, and serviceable solutions for hyperscale data center customers worldwide.
What will you do?- Own optical connectivity integration across rack-level solutions, including transceivers, DACs, AOCs, fiber trunks, breakout assemblies, patch panels, and switch-to-server interconnects.
- Develop and maintain fiber routing, bundling, strain relief, labeling, installation, and serviceability standards for air-cooled and liquid-cooled rack solutions.
- Lead root cause investigations for optical communication failures observed during prototype validation, factory test, shipment, deployment, and customer operation.
- Support customer escalations involving optical performance, network bring-up issues, transceiver compatibility, link instability, signal degradation, or deployment-related failures.
- Establish troubleshooting methodologies and failure-analysis procedures utilizing optical power meters, OTDRs, BER testing, insertion-loss measurements, switch diagnostics, and transceiver telemetry.
- Create rack-level fiber optic installation guides, work instructions, service manuals, qualification plans, and best practices documentation.
- Collaborate with networking, electrical, mechanical, and manufacturing engineering teams to optimize fiber routing paths and ensure manufacturability and field serviceability.
- Support qualification and validation testing of integrated rack solutions, including transportation, shock, vibration, and environmental testing where optical performance must be maintained.
- Partner with compliance and certification teams to support UL, CE, NFPA, and other regulatory requirements impacting fiber optic and networking infrastructure within rack systems.
- Participate in customer meetings, technical reviews, onsite deployments, and data center visits to support solution implementation and issue resolution.
- Work directly with transceiver suppliers, switch vendors, cable manufacturers, and networking technology partners to resolve product and interoperability issues.
- Support factory test development and manufacturing procedures to ensure consistent optical installation quality and repeatable system performance.
- Train manufacturing personnel, field service teams, and customers on approved fiber handling and installation practices.
- Drive continuous improvement initiatives focused on optical network reliability, deployment efficiency, and reduction of field failures.
- May perform other duties and responsibilities as assigned.
How will you get here?Education- Bachelor's Degree in Electrical Engineering, Computer Engineering, Optical Engineering, Networking Technology, or related technical field required.
Experience- 5+ years of experience supporting optical networking technologies, fiber optic systems, transceivers, or data center infrastructure.
- Experience performing root cause analysis and field troubleshooting of fiber optic communications systems.
- Hands-on experience with optical transceivers including SFP, QSFP, OSFP, and emerging high-speed optical interfaces.
- Experience supporting customers in field deployments, issue escalation management, and technical problem resolution.
- Experience developing installation procedures, troubleshooting guides, or technical documentation.
- Working knowledge of hyperscale data center architecture, server racks, networking switches, and structured cabling systems preferred.
- Experience supporting product compliance, inspections, audits, certifications, or regulatory evaluations is highly desirable.
- Strong communication and cross-functional collaboration skills are a must.
Knowledge, Skills, Abilities- Strong understanding of fiber optic communication systems and optical networking fundamentals.
- Knowledge of multimode and single-mode fiber systems, MPO/MTP architectures, structured cabling standards, and data center interconnect technologies.
- Experience utilizing optical diagnostic equipment including OTDRs, light sources, optical power meters, BER testers, and network analysis tools.
- Ability to analyze complex system failures and develop effective corrective actions.
- Skilled in developing standardized engineering procedures and work instructions.
- Excellent verbal and written communication skills.
- Comfortable working directly with customers during design reviews, lab evaluations, and on-site troubleshooting activities.
- Self-motivated, accountable, and capable of working independently within a fast-paced environment.
- Ability to influence design decisions through technical expertise and data-driven recommendations.
- Strong presentation and technical reporting capabilities.
- Ability to travel domestically and internationally up to 25%.
Preferred Qualifications- Experience with hyperscale data center deployments.
- Familiarity with NVIDIA, Arista, Cisco, Juniper, Broadcom, or similar networking ecosystems.
- Experience with AI/HPC rack infrastructure or integrated rack solutions.
- Knowledge of UL, CE, IEC, GR-63, GR-1089, ISTA, ASTM, and related qualification standards.
- Certified Fiber Optic Technician (CFOT), FOA certification, or equivalent industry certification.
- Hands-on experience with prototype fabrication and testing; experience working with global suppliers and contract manufacturers (CM) a plus.
About Jabil's Intelligent Infrastructure Group:- Headquartered in Austin, TX, with a flagship facility located near The Domain and the Austin FC stadium
- Growing rapidly, with a team of more than 100 employees and significant expansion planned through 2026
- Generated over $12 billion in FY25 revenue, driven largely by partnerships with major hyperscale customers
- Delivers cutting‑edge engineering, supply chain, and manufacturing solutions that power the world's AI infrastructure and global data center ecosystems
Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, age, disability, genetic information, veteran status, or any other characteristic protected by law.
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