Description The Role The Quality Engineer owns quality performance for vehicle systems (interior components) on Orion-built vehicles. This role leads problem solving, control plan execution, supplier and plant issue resolution, and BIQ compliance for content from incoming material through final verification. The QE acts as the primary liaison between Engineering, Supplier, and Manufacturing to ensure vehicle quality and reliability for commodities.
What You'll Do: Vehicle & Plant Quality - Own plant quality metrics and defect reduction for interior content (DRR, GCA, SPPS, warranty, field issues).
- Champion advanced problem solving and resolution of Voice of Customer (VOC) quality issues.
- Lead daily Emerging Issues / Fast Response for concerns, coordinating containment, breakpoints, and line support across GA areas.
- Support First Time Quality (FTQ) improvement initiatives for systems.
Problem Solving & Issue Management - Document issues in Problem Resolution Tracking System (PRTS) and drive resolution through the Current Product Improvement Team (CPIT) process.
- Ensure supplier-responsible issues are documented in Supplier Practical Problem Solving (SPPS) and coordinate with Manufacturing, Suppliers, and GM Supplier Quality for closure.
- Analyze DRR, GSIP, verification station, and field data to identify systemic issues and drive closure via SPPS and 7-Diamond problem solving.
- Coordinate and track Repair, Rework, and Containment Activities for identified spills; validate suspect/reject part disposition.
- Provide timely responses to Supplier Action Center (SAC) and manufacturing floor issues for commodities.
- Communicate Emerging Issues summaries and Lessons Learned to Engineering, Validation, and Quality teams.
Process, Controls, and Change Management - Maintain and continuously improve PFMEAs, Process Control Plans, torque strategies, and alignment-related controls for operations.
- Partner with Torque SMEs, Alignment SMEs, and Quality Operations to ensure robust fastening, alignment, and 12V/functional verifications where applicable.
- Support engineering change management (ECRs, PTRs, tooling changes), ensuring quality risk is assessed and appropriate validation, breakpoints, and documentation updates occur.
- Support the Production Trial Run (PTR) process for changes, documenting concerns and providing clear pass/fail feedback.
- Request and manage Temporary Work Orders (TWO) as required to support the assembly plant.
- Support implementation and resolution of supplier Controlled Shipping activities for components.
Supplier & Cross-Functional Interface: - Act as primary liaison between Engineering, Supplier, and Manufacturing for quality and reliability.
- Facilitate supplier visits to the manufacturing facility and assure Quality Engineering presence in commodity issue reviews.
- Participate in the Assembly Plant Change Management process for content.
- Support quality issue yard sweeps and develop specific inspection methods and standards.
Cost & Business Impact - Champion assigned warranty reduction initiatives for content.
- Document and execute Supplier Cost Recovery charges for financial impact associated with supplier quality issues.
Your Skills & Abilities (Required Qualifications) - Bachelor's degree in Mechanical, Automotive, or related Engineering (or other related technical discipline) or equivalent experience
- 5+ years of experience in manufacturing, quality, engineering or related field.
- Demonstrated technical and professional skills in job-related areas.
- Experience and knowledge of manufacturing processes.
- Strong analytical and decision-making ability where problems are unusual and difficult.
What Can Give You a Competitive Advantage (Preferred Qualifications) - Graduate degree in Engineering or related technical discipline.
- Quality Engineering and/or Supplier Quality experience.
- Manufacturing production floor experience in an automotive environment.
- Experience in torque management, alignment, or functional testing.
- Knowledge of PFMEA, PCP, torque and angle control, verification stations, SPC, and structured problem solving.
- Automotive product design exposure, particularly underbody.
- Red X Technical Problem Solving and Design For Six Sigma (DFSS) certifications.
- Body dimensional, GD&T, and part data analysis capability.
- High level of interpersonal skills to work effectively with cross-functional teams.
- Customer focus with strong managerial courage.
- Highly developed oral and written communication skills.
- Ability to build effective teams and influence without direct authority.
GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc.)
This role is categorized as onsite. This means the selected candidate is expected to report to a specific location on a full-time basis.
This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate.
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