71 jobs for "Transfer Agency Operations Service Delivery Associate fixed-term contract"

Who We Are

Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world. The equipment that we create and service is essential to advancing AI and accelerating the commercialization of next-generation semiconductor chips. Join us and push the boundaries of materials science and engineering in a company at the foundation of the electronics industry. The work we do together advances the world's technology.

What We Offer

Location:
Shanghai,CHN

You'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible-while learning every day in a supportive leading global company. Visit our Careers website to learn more.

At Applied Materials, we care about the health and wellbeing of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.

Key Responsibilities

Lead and solve customer's HVPs to meet business needs independently or under supporting. Engage with customers during development, transfer, ramp and HVM to understand the impact of unit process steps on fab KPI's like yield, output and cost for a fleet of tools. Increases CSA value through defect/variability/COO reduction and PM/process Cpk/matching/Output optimization. Engages in strategic new application/product introduction projects to capture learnings and maximize service opportunities. Identifies opportunities and drives CIP's to improve tool performance. Works closely with customers and field function teams. like FSO,TSE etc. to meet CSA performance KPI's and gross margin objectives. Resolves complex tool issues utilizing analytics, equipment and process knowledge and systematic FV troubleshooting methodologies for effective root cause diagnostics and issues resolution. Captures learnings and case studies in FV knowledge base to develop new BKM's and communicate to SBU/BU to strengthen Applied products. Supports resolution of process related escalations. Identifies opportunities for CSA renewal/upsell/penetration. Demonstrates depth and/or breadth of expertise in DDP/Etch and would like to cross module learning and solve customer HVPs.

General Profile

Requires specialized depth and/or breadth of expertise

Interprets internal or external business issues and recommends best practices

Solves complex problems; takes a broad perspective to identify innovative solutions. Works independently, with guidance in only the most complex situations. May lead functional teams or projects

Candidates must be fluent in Korean both verbal and written

Functional Knowledge

Demonstrates depth and/or breadth of expertise in DDP/ETCH

Business Expertise

Interprets internal/external business challenges and recommends best practices to improve products, processes or services

Leadership

May lead functional teams or projects with moderate resource requirements, risk, and/or complexity

Problem Solving

Leads others to solve problems; uses sophisticated analytical thought to exercise judgment and identify innovative solutions

Impact

Impacts the achievement of customer, operational, project or service objectives; work is guided by functional policies

Interpersonal Skills

Communicates difficult concepts and negotiates with others to adopt a different point of view

> 5 years experience

Additional Information

Time Type:
Full time

Employee Type:
Assignee / Regular

Travel:
Yes, 50% of the Time

Relocation Eligible:
Yes

Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

About Applied Materials

At Applied Materials, our innovations Make Possible® a Better Future.

Size: 10,000+ employees
Industry: Manufacturing

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