About the role and team Sales at Uber means navigating ambiguity, earning trust fast, and solving problems that don't come with a script. As a Senior Sales Operations Manager, you will be a key analytical partner to our Go-to-Market leadership, building the models and frameworks that drive our commercial engine. You will sit at the intersection of strategy, data, and execution, translating complex business questions into practical sales strategies that improve productivity and marketplace health.
This role is for a data-driven operator who thrives in the \"messy reality\" of a fast-growing business and can stay calm under the pressure of tight deadlines. You won't just report numbers; you will own critical planning cadences, manage territory disputes, and troubleshoot process inefficiencies to ensure our sales teams are set up to win. If you have a \"roll-up-your-sleeves\" mentality and the analytical intuition to find signals in unstructured data, this is where you'll grow.
What you'll do - Own sales planning and semi-annual quota setting in partnership with Finance to ensure revenue targets and key operating metrics are achieved
- Establish and manage complex sales performance dashboards that provide transparency and strategic oversight to global leadership teams
- Analyze large sets of unstructured data to evaluate the economics and opportunity costs of programs, driving smarter selection and coverage models
- Influence and enforce rules of engagement across selling teams to resolve conflicts around territory assignments and attainment crediting
- Develop and maintain SQL-based automations and data tools that streamline workflows and reduce manual effort across the commercial organization
- Design and implement scalable pricing or incentive frameworks to optimize deal-making and enhance the bottom line
- Partner cross-functionally with Product, Marketing, and Legal to champion strategic projects and deliver data-backed recommendations
Basic Qualifications - Minimum 5 years of experience in Sales Operations, Business Analytics, Commercial Strategy, or Financial Planning.
- Advanced proficiency in SQL for handling large, unstructured datasets and synthesizing business insights.
- Proven experience with data visualization tools (e.g., Tableau) and CRM platforms (e.g., Salesforce).
- Bachelor's degree in a quantitative field such as Economics, Mathematics, Finance, or Business Administration.
Preferred Qualifications - Experience within B2B, SaaS, or consumption-based marketplace businesses.
- Strong project management skills with the ability to lead multiple competing workstreams using tools like Asana or JIRA.
- Knowledge of Python, R, or ETL processes to further automate and scale reporting solutions.
- Proven ability to communicate complex technical concepts clearly to non-technical stakeholders and C-level executives.
Ready to Ride? This isn't the kind of place where you follow a playbook - it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves - we'd love to hear from you.
You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.
Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.
Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.
