7 jobs for "Primary Technical Support Engineer"

The Product Application Engineer (PAE) - Drives serves as the technical owner for motor control and variable frequency drive (VFD) solutions, supporting opportunities from pre-sales through early project execution. This role ensures Drive system architectures are safe, compliant, properly sized, and executable, acting as the technical bridge between Sales, Project Management, and Engineering.

The PAE protects the customer, project execution, and Drives portfolio by ensuring only buildable, technically defensible solutions progress into execution.

Key Accountabilities

Drives Technical Ownership

• Own end-to-end Drives system architecture, including:

o LV and MV VFDs

o Transformers, line reactors, and filters

o Bypass schemes and control architectures

• Validate application suitability based on process conditions, environment, and duty cycle

• Own technical assumptions, risks, exclusions, and deviations related to Drives scope

• Ensure compliance with:

o Customer specifications

o IEC / IEEE standards (harmonics, EMC, insulation, etc.)

o Schneider Electric Drives application and portfolio rules

Primary Responsibilities

Pre-Sales Technical Support

• Review customer technical specifications and process requirements

• Validate:

o Drive and motor compatability

o Constant/variable torque duty cycles

o Environmental conditions (ambient temperature, altitude, enclosure type)

• Assess application-specific risks, including:

o Harmonics

o Motor compatibility

o Bypass, redundancy, and cooling requirements

• Support Sales during technical discussions with customers

Outcome: Only technically sound and executable Drives solutions are offered.

Solution Design & Architecture Ownership

• Define overall Drives solution architecture, including:

o Drive topology

o Input/output filtering

o Control philosophy and communication approach

• Ensure alignment with standard and approved Schneider Electric Drives offerings

• Review and approve concept-level documentation:

o Functional descriptions

o Single-line and concept diagrams

o Control and interlock philosophies

Outcome: Engineering receives clear technical intent with minimal ambiguity.

Handover to Project Execution

• Lead or support the technical handover for Drives scope

• Document and communicate:

o Application constraints

o Technical assumptions and exclusions

o Known risks (harmonics, motor stress, cooling, bypass design)

• Support early execution phases to prevent rework and late-stage changes

Outcome: Project Managers and Engineering teams begin execution with clarity and confidence.

Cross-Functional Collaboration & Governance

• Collaborate closely with:

o Sales: Enable feasible, win-ready technical solutions

o Project Managers: Provide clear scope definition and risk visibility

o Engineering & Factories: Promote standard, repeatable Designs

• Challenge non-standard or high-risk Drive applications

• Capture and share lessons learned within the Drives community

Out of Scope / Not Accountable For

• Detailed electrical schematics or CAD drafting

• Day-to-day project management

• Commercial negotiations, pricing, or margin ownership

• Factory expediting or order management

(The PAE provides guidance and technical ownership; execution is performed by delivery teams.)

Success Metrics

• Reduction in Drives-related execution changes

• Fewer technical escalations during commissioning

• Positive feedback from Project Management and Engineering

• Adherence to Drives standards and best practices

First 90 Days Expectations

• 0-30 Days: Learn product ranges, standards, and common Drive applications

• 31-60 Days: Support opportunities with increasing technical ownership

• 61-90 Days: Independently own Drives solutions end-to-end for assigned scope

• LV and/or MV VFD systems and motor control applications

• Industrial applications and process understanding

• IEC / IEEE standards related to drives and power quality

• Strong technical communication and stakeholder management skills

Professional Mindset

"If the motor, drive, and process don't work together, the solution isn't finished."

Let us learn about you! Apply today.

At Schneider, we believe that every employee is a talent who deserves equal opportunities. This means you matter. Every individual needs to feel valued, supported, and treated fairly to do their best work.

Our Total Rewards is our way of saying: "We see you. We value you". It's more than just pay and benefits- it's a meaningful investment in you. It is designed for you to perform, grow, feel safe, and elevate your potential to shine as an impact maker.

For this U.S. based position, the expected pay range is USD 117,600 - USD 176,400 per year. This pay range includes base pay and short-term incentives. The compensation range for this full-time position applies to candidates located within the United States. Our pay ranges are determined by reviewing roles of similar responsibility and level. Within the pay range, individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training.

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€40 billion global revenue
+9% organic growth
150 000+ employees in 100+ countries

You must submit an online application to be considered for any position with us. This position will be posted until filled.

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Responsibilities

About Schneider Electric

Size: 10,000+ employees
Industry: Manufacturing

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