22 jobs for "Client Service Manager"

Responsibilities

TikTok's Global Business Solutions (GBS) regional sales and advertising teams drive revenue growth by promoting our advertising solutions, onboarding clients, and running campaigns that deliver measurable results.

Client needs, market trends, and performance expectations shift constantly, and differently in every market. We build strategy accordingly, turning those moving pieces into advertising solutions that work and client partnerships that last.

You will help businesses grow on a global platform, working on the campaigns and relationships that turn advertisers into long-term partners.

Program Intern (Conversion-Oriented): for graduating students who are looking for full-time conversion as the primary objective.

About the Role
The Client Solutions Intern supports the Client Solutions team in delivering full-funnel advertising solutions for TikTok's key clients across service industries. Working alongside experienced Client Solutions Managers and Business Partnership Managers, the intern will gain hands-on experience in both pre-sales research and post-sales campaign execution, helping to drive advertiser success across TikTok's performance and branding advertising products. This role offers exposure to real client work, cross-functional collaboration, and the opportunity to learn how TikTok for Business solutions are built, sold, and optimized.

We are looking for talented individuals to join us for an internship. Our internship program offers students hands-on experience, industry exposure, and opportunities to apply their knowledge to real-world challenges while building a strong foundation for personal and professional growth. Interns will gain practical experience, explore potential career paths, and participate in social events, learning programs, and development workshops alongside industry professionals. Candidates may apply to a maximum of two positions across Our Company and its affiliates globally. Applications will be considered in the order they are submitted. Applications are reviewed on a rolling basis, so we encourage you to apply early. Please clearly state your availability in your resume, including your start and end dates.

Responsibilities
- Support the team post-sale client relationships with advertisers, assisting with day-to-day campaign management and communication
- Collaborate with Business Partnership Managers on pre-sale research and pitch preparation, with a focus on relevant product solutions and advertising strategy
- Help create and optimize client ad strategies using TikTok for Business product solutions, including organic solutions, branding, brandformance, and performance products
- Support the adoption and engagement of TikTok's auction platform and auction-based tools, assisting with technical support and real-time analysis under team guidance
- Analyze campaign performance data to help deliver data-driven business insights to clients, and contribute insights that improve our advertising offerings
- Assist in preparing business review materials and help build productive long-term client relationships in collaboration with internal teams
- Maintain accurate records of campaign plans, campaign schedules, and ad inventory availability
- Contribute to building team knowledge and documentation across key product and business growth areas
- Work closely with product and engineering teams to help surface and document client issues during campaigns, gather market feedback, and support TikTok for Business product development
- Collaborate with creative teams to help develop creative insights and strategies for clients
- Support efforts with measurement partners and advertisers to understand how advertisers measure success and communicate the value of TikTok
- Stay current on ad policy updates and help ensure the team and clients are informed of relevant changes
- Assist the Ad Operations team to ensure smooth and successful campaign execution, including verifying ad specifications and rates
- Support the Organic team in helping clients strengthen their organic presence to complement paid activities

Qualifications

Minimum Qualification(s)
- Currently pursuing a Bachelor's in Business, Marketing, Advertising, Data Analytics, or a related field
- Basic SQL and proficiency in Excel
- Candidates should have a passion and strong enthusiasm for digital marketing, with a proactive learning mindset, excellent learning ability, logical thinking, innovative capabilities, and sharp market insight
- Analytical mindset with the ability to interpret data and draw actionable insights
- English must be used as a working language, with strong communication skills and good teamwork abilities, capable of influencing and motivating others
- Self-driven, resilient, curious about new things, and able to make judgments on complex matters
- Detail-oriented with strong organizational skills

Preferred Qualification(s)
- Familiarity with TikTok as a platform
- Advanced SQL and advanced Excel proficiency, familiarity with digital advertising platforms or relevant coursework in marketing, business, or data analytics
- Basic understanding of digital media KPIs such as CPM, CPA, CTR, ROAS, and conversion metrics
- Strong analytical skills with proficiency in Excel and data visualization
- Experience with internships or projects in digital marketing, e-commerce, or tech
- Detail-oriented with strong organizational and time management skills
- Interest in performance marketing, measurement, or app marketing

Responsibilities

Qualifications

Qualifications

Minimum Qualification(s)
- Currently pursuing a Bachelor's in Business, Marketing, Advertising, Data Analytics, or a related field
- Basic SQL and proficiency in Excel
- Candidates should have a passion and strong enthusiasm for digital marketing, with a proactive learning mindset, excellent learning ability, logical thinking, innovative capabilities, and sharp market insight
- Analytical mindset with the ability to interpret data and draw actionable insights
- English must be used as a working language, with strong communication skills and good teamwork abilities, capable of influencing and motivating others
- Self-driven, resilient, curious about new things, and able to make judgments on complex matters
- Detail-oriented with strong organizational skills

Preferred Qualification(s)
- Familiarity with TikTok as a platform
- Advanced SQL and advanced Excel proficiency, familiarity with digital advertising platforms or relevant coursework in marketing, business, or data analytics
- Basic understanding of digital media KPIs such as CPM, CPA, CTR, ROAS, and conversion metrics
- Strong analytical skills with proficiency in Excel and data visualization
- Experience with internships or projects in digital marketing, e-commerce, or tech
- Detail-oriented with strong organizational and time management skills
- Interest in performance marketing, measurement, or app marketing

About TikTok

TikTok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.

Size: 5,001 - 10,000 employees
Industry: Entertainment & Gaming

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