1,680 jobs for "Customer Experience Associate-HNB"

AFM will support the expansion of Intuitive solutions such as the daVinci robotic system by working closely with the Capital Sales, Legal and Finance teams. This role leverages intuitive's Finance plan to facilitate capital deals. AFM is not viewed as a sales person but a finance/lease expert to understand what is allowed and what is not allowed for customers as well as to propose resolution to have da Vinci by overcoming challenges they face.ASM continues to be responsible for closing the deals. Like contract negotiators are responsible for letting customers sign on contracts, AFM is responsible for letting customers agree to move forward with financial solutions he/she proposes.

Qualifications

Work with Legal and Capital sales teams to set up new installs in the CPQ database
Visit customers without purchase budget in person, understand what are the obstacles, and propose possible solutions to deliver da Vinci systems earlier.
Create proposals with lease calculation and amortization schedule. Be creative and flexible to meet customer needs. Comply with company policy and work with his/her supervisor who will get approval from GM and ISI.
Make strong alignment with each ASM and become familiar with his/her pipeline to pull any deals without purchase budget.
Make the best alignment with back office staff to avoid spoiling customer satisfaction
Data Entry to CPQ
Support for Mobile event
Other tasks as assigned by manager

Required Skills and Experience

5+ years of relevant work experience, required
Experience working in administrative positions / office environment, required
Experience in lease related functions, strongly preferred
Excellent attention to detail, required
Great interpersonal skills
Familiarity with business systems such as SAP ERP, billing systems, CRM, Salesforce, etc. preferred
Strong knowledge of MS office applications: Word, Excel, required
Native level Japanese language ability, required
Ability to read and write in English at business level, preferred
Ability to communicate in oral English, preferred

Additional Information

当社は、法令に従い、全ての応募者について、その適性と能力のみを基準として公正に採用選考を行います。

この職位は、業務上のニーズや、採用候補者の経験、知識、技能に応じて、ここに記載されている職務レベルと異なるレベルで採用される場合があります。

報酬は、主に採用された職務レベルと候補者の資格に基づき、適用される法律に従って決定されます。

Company Description

About Intuitive

We bring together the thinkers and doers; those who pursue excellence and are energized by discovering ways to do what can’t yet be done.

Size: 10,000+ employees
Industry: Manufacturing

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