92 jobs for "Manager, Global Customer Support"

Responsibilities

About the Team
The Global Business Solutions (GBS) team is responsible for the revenue growth of the TikTok business. Our teams include Sales, Marketing, Operation, Account Managers, Agency and partnerships, and Marketing Science. GBS is a dynamic, entrepreneurial, and ambitious client group.

The role is directly responsible for building relationships and helping clients drive business results on TikTok through consultation, education, and support. Ideal candidates will combine an exceptional ability to provide consultative selling; a passion for growing revenue; an outstanding ability to set strategic vision; and a willingness to execute the tactics. Success in this position requires strong sales and client-facing experience; problem-solving skills; attention to detail; the ability to thrive in a dynamic and changing environment.

Responsibilities:
- Identify, prioritize, and secure business opportunities.
- Drive revenue for TikTok by seeking advertising & brand marketing partnerships with various direct clients and agencies.
- Use a consultative sales approach by offering strategic media solutions across your book of business.
- Create compelling sales propositions utilizing internal and external data for respective markets.
- Understanding media on performance marketing and branding product.
- Liaise with cross-functional teams on structuring and executing operational and strategic initiatives.
- Develop and implement best practices for client interaction, sales, and services.
- Create persuasive sales presentations using market trends and case studies.
- Ensure that our clients receive the highest level of sales and operational customer service.
- Educate clients on TikTok products and developments and guide clients on best practices to drive business outcomes

Qualifications

Minimum Qualifications:
- Bachelor's degree in Business, Marketing, Communications, or related field.
- 5+ years of experience in any of the following: Sales, Marketing, eCommerce, Tech, Business Development.
- Proven track record of meeting or exceeding sales targets.
- Strong understanding of digital advertising or e-commerce ecosystem.
- Excellent communication, presentation, and negotiation skills.
- Ability to thrive in a fast-paced, cross-functional, and results-driven environment.
- High proficiency in both written and spoken English is required to communicate and correspond directly with multi-national partners

Preferred Qualifications:
- Experience with crafting strategic outcomes through data analysis and insights
- High level of business acumen and driver of commercial success
- Sales person who has experience working on product mix strategies to build the business
- Experience working with emerging industry & conglomerate

Responsibilities

Qualifications

Qualifications

Minimum Qualifications:
- Bachelor's degree in Business, Marketing, Communications, or related field.
- 5+ years of experience in any of the following: Sales, Marketing, eCommerce, Tech, Business Development.
- Proven track record of meeting or exceeding sales targets.
- Strong understanding of digital advertising or e-commerce ecosystem.
- Excellent communication, presentation, and negotiation skills.
- Ability to thrive in a fast-paced, cross-functional, and results-driven environment.
- High proficiency in both written and spoken English is required to communicate and correspond directly with multi-national partners

Preferred Qualifications:
- Experience with crafting strategic outcomes through data analysis and insights
- High level of business acumen and driver of commercial success
- Sales person who has experience working on product mix strategies to build the business
- Experience working with emerging industry & conglomerate

About TikTok

TikTok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.

Size: 5,001 - 10,000 employees
Industry: Entertainment & Gaming

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