415 jobs for "Manager, Product Support"

Responsibilities

The Scaled Growth Agency Team is focused on helping small and medium-sized agencies and their clients unlock their full potential on TikTok.

Our team partners with agencies to grow their businesses, expand advertiser investment, identify new opportunities, and build long-term success on the platform. We combine relationship management, consultative sales, business development, and data-driven insights to drive sustainable growth across our agency ecosystem.

We are looking for talented individuals to join our team. As a graduate, you will get opportunities to pursue bold ideas, tackle complex challenges, and unlock limitless growth.
Successful candidates must be able to commit to an onboarding date by the end of the year. Please state your availability and graduation date clearly in your resume.
Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to our Company and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.

Responsibilities:
- Manage agency relationships: Support a portfolio of small and medium-sized agencies, building strong relationships and understanding their business needs and growth opportunities.
- Drive revenue growth: Help identify ways to increase advertiser investment on TikTok through existing agency partners and new business opportunities.
- Support new partner acquisition: Assist in identifying, engaging, and onboarding new agency partners to expand TikTok's ecosystem.
- Develop commercial and product knowledge: Build understanding of TikTok's advertising solutions and how they can be used to drive client success.
- Use data to inform decisions: Leverage performance data and insights to identify trends, surface opportunities, and support recommendations.
- Enable agency success: Support agencies through education, best practices, and ongoing account support to improve performance.
- Collaborate cross-functionally: Work with internal teams to support partner needs, resolve issues, and unlock growth opportunities.
- Manage priorities and execution: Learn to organize a portfolio of partners, track progress, and support execution against growth goals.

Qualifications

Minimum Qualifications:
- Individuals who are completing or have recently completed a Bachelor's degree in Business Administration, Economics, Engineering, Marketing, Data Analytics, or a related discipline.
- Strong interest in sales, digital advertising, technology, media, or agency partnerships.
- Strong communication and interpersonal skills, with an interest in building client and partner relationships.
- Commercial curiosity and an interest in understanding how businesses grow through digital advertising.
- Comfortable working with data and using insights to identify opportunities and support recommendations.
- Proactive and self-motivated, with a willingness to reach out to and engage potential new partners.
- Professional proficiency in Portuguese and English.

Preferred Qualifications:
- Internship, academic, extracurricular, or early professional experience in sales, business development, advertising, marketing, consulting, media, or technology.
- Exposure to digital advertising, social media marketing, performance marketing, e-commerce, or the agency ecosystem.
- Experience working on projects involving clients, customers, partnerships, or business development.
- Experience analyzing data and translating insights into recommendations or presentations.
- Passion for TikTok and curiosity about how brands and businesses can grow on the platform.

Responsibilities

Qualifications

Qualifications

Minimum Qualifications:
- Individuals who are completing or have recently completed a Bachelor's degree in Business Administration, Economics, Engineering, Marketing, Data Analytics, or a related discipline.
- Strong interest in sales, digital advertising, technology, media, or agency partnerships.
- Strong communication and interpersonal skills, with an interest in building client and partner relationships.
- Commercial curiosity and an interest in understanding how businesses grow through digital advertising.
- Comfortable working with data and using insights to identify opportunities and support recommendations.
- Proactive and self-motivated, with a willingness to reach out to and engage potential new partners.
- Professional proficiency in Portuguese and English.

Preferred Qualifications:
- Internship, academic, extracurricular, or early professional experience in sales, business development, advertising, marketing, consulting, media, or technology.
- Exposure to digital advertising, social media marketing, performance marketing, e-commerce, or the agency ecosystem.
- Experience working on projects involving clients, customers, partnerships, or business development.
- Experience analyzing data and translating insights into recommendations or presentations.
- Passion for TikTok and curiosity about how brands and businesses can grow on the platform.

About TikTok

TikTok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.

Size: 5,001 - 10,000 employees
Industry: Entertainment & Gaming

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