5 jobs for "Customer Support Solutions Lead Engineer"

At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

JOB SUMMARY

The HR Business Partner provides a broad range of HR support and consulting services to multiple locations & business units within the region, serving as the primary Human Resources contact and advisor to managers and employees. Partners with HR peers in execution of regional HR programs and strategies, nation-wide HR team projects & initiatives, and to seek and provide innovative solutions that support and optimize the operating objectives of the business, mitigates risks and ensures legal compliance contributing to the long term financial success of the company.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Works from inside the org, identifying the needs and acting as a bridge between the business group and the COE
• Strengthen your clients' ability to lead organizational change by bringing proven best practices to help Jabil leaders achieve sustainable results. Create strong, internal customer relationships, becoming their trusted partner and advisor on communication and change management issues.
• Aligning HR strategies with business objectives, owning and being held accountable for HR results and partnering with business to understand and support needs and requirements
• Drive to the Organizational Effectiveness Plan, reporting progress and potential changes up; Be a part of the development and implementation cross-cultural communication strategies and change plans. Lead and manage delivery of change programs in support of aligning strategy, people, processes and structure.
• Drive consistency of plan throughout the organization
• Work with business leaders to take a wide view of potential threats as part of the change process and incorporate risk management as part of overall change management strategy
• Strong Project Management capabilities, adaptable to new projects and can draw the most out of the Center of Excellence
• Understanding the talent needs inside the organization to support business needs
• Ability to take needs of the business/employees and translate HR process and programs to best support that business. Dive changes necessary to impact retention.
• Provides partnership, leadership, direction, counsel and expertise to enable business
• Provides oversight, supervision and direction to deliver HR programs and services designed to meet the unique needs of the functional groups.
• Coach and mentor high potential and high professional employees as part of the organization's focus on talent development; including identifying talent issues before they impact the business
• Partner with functional areas and HR functional groups to build and execute workforce plan in achievement of overall business strategy, objectives, and goals.
• Coordinate with functional leaders and Center of Expertise to ensure delivery of additional HR Resources, such as, Organization Development, Talent Management and Compensation in order to diagnose, develop and deliver timely, comprehensive and relevant solutions to the business.
• Offer thought and policy leadership on human resource issues to specific functional areas.
• Leverage existing HR resources to ensure delivery of timely, relevant and efficient HR operations.
• Develop and implement training strategies; including partnership with corporate learning and development team to build appropriate solutions.
• Work and communicate effectively across HR and the functional organization.
• Assist in building a strong organizational culture.
• Ensure compliance with all pertinent HR-related laws and regulations.
• Contribute to enterprise initiatives and projects.
• Create and facilitate presentations for various stakeholders to generate awareness and buy-in
• Assist with the deployment and tracking of project work plans and project management processes
• Comply and follow all procedures within the company security policy.
• May perform other duties and responsibilities as assigned.

JOB QUALIFICATIONS
KNOWLEDGE REQUIREMENTS
• Ability to develop credibility and rapport with all levels of the organization
• Good financial acumen - understanding how the business makes money and how to drive results through people strategy
• Business Acumen - quick understanding of the business that you support and how HR can impact
• Ability to lead and manage large, complex projects to successful completion without a lot of guidance
• Outstanding verbal and written communication skills; delivers clear, concise and influential messages
• Excellent relationship building and influence skills
• Proficiency in use of personal computers, Microsoft Office products (Excel, Word and Powerpoint) and e-mail skills required.

EDUCATION & EXPERIENCE REQUIREMENTS
• BS degree, plus 5+ years of experience in a strategic HR Business Partner role within a matrix environment
• Or an equivalent combination of education, training or experience.
• At least five years of experience in employee relations, with emphasis on employee and/or labor relations and human resources policy development.
• Experience with multiple locations &/or business units, dealing with a broad range of HR-related areas at senior levels of organization

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, age, disability, genetic information, veteran status, or any other characteristic protected by law.

TEN CUIDADO CON LOS FRAUDES: Las oportunidades laborales legítimas en Jabil se pueden encontrar en nuestro sitio web oficial Jabil.com. Ningun solicitante debe pagar para acceder a estas oportunidades de empleo. Al postularte para un empleo en Jabil, serás contactado a través del portal oficial de jabil por un correo electrónico con teminacion @jabil.com; llamada telefónica directa de un integrante del equipo de Jabil; o correo electrónico directo con una dirección de correo electrónico @jabil.com. Jabil no solicita pagos para realizar entrevistas ni en ningún otro momento durante el proceso de contratación. Jabil tampoco pedirá información personal de identificación como número de seguro social, acta de nacimiento, información de institución financiera, número de licencia de conducir o información de pasaporte por teléfono o correo electrónico. Si crees que estás siendo víctima de robo de identidad o fraude, repórtalo a la policía en los siguientes números y repórtala en el sitio web donde la encontraste. Llama a: 911 o 089.

Accommodation Statement

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to Always_Accessible@Jabil.com with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.

About Jabil

Made Possible. Made Better.

Size: 10,000+ employees
Industry: Manufacturing

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