The Firmwide Product & Design Recruiting team partners across lines of business to hire world-class talent in Product Management and Product Experience/Design. We operate as strategic advisors to hiring leaders, combining market insights, proactive sourcing, inclusive hiring practices, and operational rigor to deliver strong outcomes for candidates and the business-at scale.
As a VP Product & Design Recruiting Relationship Manager, you will be a hands-on, full-cycle recruiter focused on Executive Director (ED) Product and Design searches. You will serve as the primary relationship lead for aligned Product and Design stakeholder groups, owning end-to-end search delivery (intake through close) while providing disciplined requisition governance, stakeholder operating rhythms, and data-informed updates. This is an individual contributor role with no people management responsibilities.
Job Responsibilities
- Own full-cycle recruiting for Executive Director (ED) Product and Design roles from intake through close (sourcing, screening, interview management, offer execution), delivering a high-quality candidate and stakeholder experience at scale.
- Serve as the primary Recruiting Relationship Manager (RM) for aligned Product and Design leader groups; establish operating rhythms, manage senior stakeholder expectations and escalations, and provide clear hiring strategy, market insights, and pipeline guidance.
- Drive role calibration with hiring leaders (profiles, competencies, leveling alignment, interview plans, timelines, assessment expectations) to ensure consistent and efficient execution.
- Build and maintain proactive and diverse pipelines via direct sourcing, referrals, networking, and targeted outreach; present structured candidate slates and assessments with recommendations.
- Own requisition management and governance, including prioritization, hiring pauses/holds, and reprioritization changes, ensuring controls, compliance, and process rigor.
- Deliver Team Hiring Updates and a consolidated monthly update by the 16th (with all partner inputs); establish and automate reporting where applicable.
- Lead best-practice optimization across hiring workflows (intake quality, interview discipline, assessment consistency, communications) and manage feedback loops to improve client satisfaction.
- Handle special requests and ad hoc stakeholder needs while identifying, tracking, and resolving risks/issues across the recruiting lifecycle.
- Invest in professional development to deepen Product/Design market expertise, inclusive hiring practices, and advisory impact.
- Demonstrate proficiency in AI-enabled recruiting tools and workflows (e.g., talent market mapping, sourcing optimization, candidate engagement, and funnel analytics) to improve speed, quality, and consistency while adhering to firm controls, privacy, and fair-hiring practices, consistent with firm AI/ML governance and risk management standards.
- Promote reuse-first, AI-assisted practices for process management utilizing firm-approved capabilities and platforms (including proprietary tools and approved third-party solutions, as applicable) in alignment with firm third-party controls and governance.
Required Qualifications, Capabilities, and Skills
- 5+ years of full life-cycle recruiting experience (in-house and/or agency).
- Demonstrated experience recruiting for Product and Design roles (e.g., Product Management, Product Design/UX/UI, UX Research, Content Design, Service Design).
- Experience supporting and closing complex offers and navigating senior stakeholder groups.
- Exceptional written and verbal communication skills; strong stakeholder management and ability to influence across all levels.
- Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support continual process improvement, with strong validation habits and awareness of data sensitivity.
- Proficiency with recruiting systems/tools (ATS) and Microsoft Office (PowerPoint, Excel, SharePoint).
- Bachelor's degree required.
Preferred Qualifications, Capabilities, and Skills
- Experience recruiting in highly competitive product/design talent markets and scaling pipelines across multiple role families.
- Demonstrated success building diverse candidate slates through inclusive sourcing and market mapping.
- Strong analytical and operational discipline; ability to use metrics to drive execution, process improvement, and reporting/automation.
- Familiarity with JIRA/Confluence is a plus.
ABOUT USJPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
ABOUT THE TEAMOur professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Human Resources plays a critical role in driving the employee experience, shaping the firm's culture and building a diverse and inclusive workforce. We are a strategic partner to the business - working with leaders across the firm to hire, develop and retain the best people and help meet business goals. Together, we foster a work environment in which our people are supported, feel like they belong and are able to make an impact through their work. We develop and deliver a suite of products and services that help make JPMorgan Chase an employer of choice and drive our business forward.
