61 jobs for "Customer Partner"

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Equinix is the world's digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.

A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You'll work across teams, influence key decisions, and help shape the path forward. You'll find belonging, purpose, and a team that welcomes you-because when you feel valued, you're empowered to do your best work.

Job Summary
The Senior Director, Integrated Talent Solutions (ITS), is responsible for leading the integrated Talent Plan and global ITS delivery for Global Operations and Global Markets. This role translates business priorities into talent strategies that build critical capabilities, strengthen leadership pipelines and support business growth.

As the strategic and systems partner to the Functional People Team (FPT) leader, the Senior Director connects the talent engine across executive hiring, early career, succession, internal mobility, development and recruiting. The role partners with business executives, HR Business Partners, Organizational Effectiveness and HR Centers of Excellence to shape skills-based solutions across build, buy, borrow and bot.

This leader directly manages the Director responsible for AMERS talent delivery and the EMEA and APAC business-line leads. Global Operations represents the larger hiring footprint, with support for Global Markets aligned to its specific business and talent priorities.

ResponsibilitiesStrategic Leadership and Executive Partnership
· Serve as a trusted advisor to the FPT leader and business executives on talent risks, critical capabilities, workforce readiness and leadership needs.

· Translate business priorities into an integrated Talent Plan with clear outcomes, ownership and delivery commitments across regions.

· Bring external market, internal talent and pipeline evidence into workforce and organization discussions while options are being shaped.

· Recommend build, buy, borrow and bot options, assessing automation with the relevant work-design and technology owners.

Integrated Talent Advisory
· Partner with executive recruiting, early-career, internal mobility and development teams to connect talent pipelines to current and future workforce needs.

· Lead agreed talent advisory and coordination for succession, critical roles and people discussions, working directly with HR Business Partners and CoEs.

· Apply agreed talent architecture, success profiles and CoE standards; support business leaders in making informed people decisions.

· Partner with OE on the organization, leadership and change implications of talent choices, within the evolving OE and ITS mandates.

Global Delivery and Workforce Planning
· Retain accountability for global ITS delivery, aligning regional priorities, recruiting capacity and resources to the business plan.

· Establish a consistent operating cadence to review progress, resolve constraints and hold teams accountable for commitments.

· Use workforce analytics and talent intelligence to guide location, pipeline and hiring decisions and monitor quality, speed, productivity and candidate experience.

· Sponsor assigned global projects, including strategic workforce planning, with clear outcomes and delegated authority. Integrate recommendations into the Talent Plan.

· Ensure enterprise ITS processes, technologies and governance are consistently applied, allowing for appropriate regional adaptation.

People Leadership
· Lead, coach and develop the Director and EMEA/APAC business-line leads, retaining direct leadership of regional delivery.

· Manage performance, compensation, development and succession planning, building an inclusive team with strong advisory and delivery capabilities.

· Delegate global recruiting responsibilities and project leadership to the Director to build leadership depth and succession readiness.

Qualifications

· 20+ years of progressive leadership experience in Talent Acquisition, Human Resources, Organizational Effectiveness, Workforce Planning or related disciplines.

· Significant experience leading global talent acquisition teams in complex, matrixed, multinational environments.

· Demonstrated ability to connect business strategy with talent plans and measurable delivery across multiple regions.

· Experience across executive hiring, succession, internal mobility, early-career pipelines or other talent disciplines beyond recruiting.

· Proven executive partnership skills and the judgment to challenge assumptions, recommend trade-offs and secure cross-functional commitments.

· Strong commercial acumen and experience using workforce data and market intelligence to guide decisions.

· Experience leading organizational transformation, workforce planning and recruiting process or technology improvements.

The targeted pay range for this position in the following location is / locations are:

United States - Dallas Infomart Office DAI : 205,000 - 308,000 USD / Annual

Canada - Toronto Office TRO : 206,000 - 308,000 CAD / Annual

Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location.The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.

The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.

Equinix Benefits

As an employee, you become important to Equinix's success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we're providing you with the best package possible. So, wherever you are in your career and life, you'll be able to enhance your experience and bring your whole self to work.

Employee Assistance Program: An Employee Assistance program is available to all employees.
US Benefits: - Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members. - Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future. - Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to change and may be subject to specific plan or program terms. Canada Core Benefits: - Insurance: You may enroll in healthcare coverage that is designed to complement the provincial healthcare system, along with life, disability and optional benefit plans that are designed for you and your eligible family members. - Retirement: You may also enroll in Equinix-sponsored retirement or savings plans: Defined Contribution Pension Plan (DCPP), Group Retirement Savings Plan (RRSP) and Tax-Free Savings Plan (TSFA). - Vacation and Paid Holidays: Equinix offers both vacation and personal time, along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to specific plan or program terms, and to change at Equinix discretion.

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

We use artificial intelligence in our hiring process. Learn more here.
This posting is for a backfill position, meaning it is to fill an existing vacancy within our organization.

About Equinix, Inc

Equinix is the world’s digital infrastructure company, bringing together a global ecosystem of more than 10,000 customers on six continents.

Size: 10,000+ employees
Industry: Technology

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