5 jobs for "Service Management Lead Solution Design & Transition Defence"

Responsibilities

About the Team
The procurement team undertake logistics-related service and physical procurement as well as service provider management work in line with the development of logistics business. The team is responsible for the price competitiveness of procurement services while meeting business requirements, and maintain relationships with service providers to ensure long-term and stable cooperation.

Responsibilities
- Senior Procurement Strategy Development: Lead the design of RFP and procurement strategies for global logistics B2C delivery service providers; produce lane- and product-level cost reduction target matrices and competitive landscape mapping; define volume commitment structures, tiered pricing, and other cost realization pathways.
- In-Depth Commercial Negotiation & Deal Structuring: Serve as the primary negotiator in key B2C delivery carrier negotiations; granularly deconstruct negotiation objectives and synthesize standardized Term Sheets covering pricing terms, volume-price commitments, SLA standards and priority tiers, and incentive clauses.
- Data Modeling & Business Enablement: Lead the development of a three-layer BD materials framework (single-volume data modeling, multi-scenario modeling, and value proposition); build scenario-based contingency and loss-prevention plans across optimistic, neutral, and pessimistic outlooks; support management decision-making with data.
- Cross-Functional Alignment & Organizational Capability Building: Lead internal alignment and solution design with logistics operations, strategy, and other teams; institutionalize high-complexity negotiation and supplier management methodologies; coach and develop the team to elevate overall execution capability.

Qualifications

Minimum Qualification(s):
- Deep Industry Experience: Extensive commercial/supplier management experience in global logistics B2C delivery (e.g., last-mile delivery, express networks).
- Domain Expertise: Thorough understanding of global (especially European) delivery network architecture and carrier capacity landscape; familiar with carrier business models, margin structures, and strategic priorities.
- Strategic Design & Negotiation: Strong strategic thinking and senior commercial negotiation capabilities; able to independently manage high-complexity deal structures including cost analysis, volume-price model design, and cross-border contract formulation.

Preferred Qualification(s):
- Drive & Execution: Strong self-motivation and cross-functional collaboration skills; able to lead internal and external resource integration and drive projects to closure.

Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $225720 - $462840 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.

Responsibilities

Qualifications

Qualifications

Minimum Qualification(s):
- Deep Industry Experience: Extensive commercial/supplier management experience in global logistics B2C delivery (e.g., last-mile delivery, express networks).
- Domain Expertise: Thorough understanding of global (especially European) delivery network architecture and carrier capacity landscape; familiar with carrier business models, margin structures, and strategic priorities.
- Strategic Design & Negotiation: Strong strategic thinking and senior commercial negotiation capabilities; able to independently manage high-complexity deal structures including cost analysis, volume-price model design, and cross-border contract formulation.

Preferred Qualification(s):
- Drive & Execution: Strong self-motivation and cross-functional collaboration skills; able to lead internal and external resource integration and drive projects to closure.

About TikTok

TikTok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.

Size: 5,001 - 10,000 employees
Industry: Entertainment & Gaming

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