25 jobs for "Business Analyst (Customer Success)"

Responsibilities

About the Team
The commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates.

You've seen the virality and impact of #TikTokMadeMeBuyIt. Come join the team that is helping scale that phenomenon, and pioneer Content & Creator commerce in the US. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the leading, on-trend commerce platform of choice for brands, creators, and shoppers. We are an entrepreneurial team, passionate about shaping the future of shopping.

The TikTok Shop US operation team aims to deliver high quality products together with a unique customer experience via TikTok. The team is responsible for building the TikTok Ecommerce partnership for the TikTok e-commerce business in the US. With more than 1 billion loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join us to build an e-commerce ecosystem that is innovative, secure and intuitive for our users together.

As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests.

Applications will be reviewed on a rolling basis - we encourage you to apply early.
Successful candidates must be able to commit to at least 3 months long internship period.

Responsibilities:
- Developing deep knowledge across all e-commerce creator operations building
- Strong data analytical skills
- Building close relationships with all cross-functional partners to understand respective business units and priorities
- Identify new/existing opportunities to improve operational strategies, drive efficiency and increase productivity
- Establish best in class frameworks for cross functional ways of working
- Projects will be defined based on the following directions: Creator Performance Management, High potential TikTok Creator incubation, and Merchandising and matchmaking for top e-commerce creators

Qualifications

Minimum Qualifications:
- Currently Pursuing an Undergraduate/Master in Business or a related discipline.
- Data driven; an analytical thinker and experienced in using data and metrics to drive decisions
- Experience in program or project management, consultancy, change management, or operations strategy
- Proven ability in owning projects from inception to implementation
- Experience in process optimization and scaling of efficiency initiatives
- Experience managing or working within cross-functional teams
- Expert in Microsoft Office products: Excel, Word, Outlook, PowerPoint and MS Project

Preferred Qualifications:
- Experience in Ecommerce or Tech organizations is preferred
- Experience working in matrix, and/or global organizations
- Creative, outside-the-box thinker and strategist

By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy

Responsibilities

Qualifications

Qualifications

Minimum Qualifications:
- Currently Pursuing an Undergraduate/Master in Business or a related discipline.
- Data driven; an analytical thinker and experienced in using data and metrics to drive decisions
- Experience in program or project management, consultancy, change management, or operations strategy
- Proven ability in owning projects from inception to implementation
- Experience in process optimization and scaling of efficiency initiatives
- Experience managing or working within cross-functional teams
- Expert in Microsoft Office products: Excel, Word, Outlook, PowerPoint and MS Project

Preferred Qualifications:
- Experience in Ecommerce or Tech organizations is preferred
- Experience working in matrix, and/or global organizations
- Creative, outside-the-box thinker and strategist

By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy

About TikTok

TikTok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.

Size: 5,001 - 10,000 employees
Industry: Entertainment & Gaming

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