1 job for "Customer Success Project Intern (GBS) - 2026 Start (BS/MS)"

Category Creator Management Project Intern (TikTok Shop - US Operation) - 2026 Start (BS) - 2027 Start

At TikTok - Los Angeles

Posted on Oct 17

Category Creator Management Project Intern (TikTok Shop - US Operation) - 2026 Start (BS) - 2027 Start

Los AngelesOperationsPosted 23 days ago

Responsibilities

The US Operations team onboards sellers, drives business growth, improves user experience, and provides operations and sales support in the US market. We are organized into Category Management teams that acquire new brands and incubate and accelerate them on TikTok Shop, alongside Central teams covering creator operations, campaign operations, projects, and agency partnerships, working with cross-functional and category teams to grow GMV across merchants of every size.

As the business grows, we take on complex challenges across seller growth and creator and agency ecosystem development.

You will shape merchant success, user experience, and the next phase of e-commerce growth in the US.

About the team:
The commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates.

You've seen the virality and impact of #TikTokMadeMeBuyIt. Come join the team that is helping scale that phenomenon, and pioneer Content & Creator commerce in the US. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the leading, on-trend commerce platform of choice for brands, creators, and shoppers. We are an entrepreneurial team, passionate about shaping the future of shopping.

The TikTok Shop US operation team aims to deliver high quality products together with a unique customer experience via TikTok. The team is responsible for building the TikTok Ecommerce partnership for the TikTok e-commerce business in the US. With more than 1 billion loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join us to build an e-commerce ecosystem that is innovative, secure and intuitive for our users together.

We are looking for talented individuals to join us for an internship in 2026. Internships at TikTok aim to offer students industry exposure and hands-on experience. Turn your ambitions into reality as your inspiration brings infinite opportunities at TikTok.

As a Project Intern, you will contribute to impactful short-term projects and gain hands-on experience in a fast-paced, professional environment. This internship offers the opportunity to develop practical skills, apply your knowledge to real-world challenges, and explore your career interests.

Applications are reviewed on a rolling basis, so we encourage you to apply early.

Responsibilities:
-Support category teams in connecting priority products with suitable creators to help drive product discovery, content creation, and sales growth.
- Maintain and manage creator, product, merchant, campaign, and reporting trackers to support accurate day-to-day team operations.
-Support data processing and data maintenance across recurring reports, performance trackers, and business review materials.
- Help organize and manage creator pools, including creator segmentation, outreach follow-up, content progress tracking, and performance monitoring.
-Support ongoing creator campaigns and product sampling programs by coordinating operational details, tracking progress, and summarizing key blockers or opportunities.
-Assist with campaign operations and brand activations, including creator participation tracking, content readiness, incentive coordination, and post-campaign reporting.
-Support cross-functional initiatives and ongoing program operations by working with internal partners to track deliverables, follow up on open items, and maintain clear documentation.
-Prepare clear weekly summaries, campaign progress updates, performance notes, and action-oriented insights for team discussions and business reviews.
-Help improve repeatable workflows such as tracker maintenance, creator follow-up, reporting preparation, and stakeholder updates.
-Use productivity and analytical tools where appropriate to improve data organization, documentation quality, and operational efficiency.

Qualifications

Minimum Qualifications:
- Currently enrolled in a Bachelor degree.
- Strong interest in e-commerce, creator economy, affiliate marketing, marketplace operations, category management, or digital marketing.
- Comfortable working with spreadsheets, trackers, dashboards, and structured data; able to organize information into clear summaries and action items.
- Strong attention to detail, especially when maintaining recurring reports, campaign trackers, creator lists, and operational status updates.
- Clear written and verbal communication skills in English, with the ability to summarize business context, progress, blockers, and next steps.
- High ownership and follow-through; able to manage multiple workstreams, ask questions early, and drive tasks forward in a fast-changing environment.
- Willingness to learn new tools, workflows, and business processes quickly.

Preferred Qualifications:
- Prior experience in e-commerce, social commerce, creator marketing, influencer operations, affiliate marketing, marketplace operations, or business analytics.
- Experience with creator marketplace platforms, livestream commerce, paid media, campaign operations, or product sampling is a plus.
- Experience preparing business reports, weekly updates, campaign recaps, project trackers, or performance summaries.
- Familiarity with data analysis tools, business intelligence dashboards, or advanced spreadsheet workflows.
- Comfort using productivity tools for research, summarization, data organization, document drafting, or workflow automation.
- Cross-functional coordination and global team collaboration.

By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy

Responsibilities

Qualifications

Qualifications

Minimum Qualifications:
- Currently enrolled in a Bachelor degree.
- Strong interest in e-commerce, creator economy, affiliate marketing, marketplace operations, category management, or digital marketing.
- Comfortable working with spreadsheets, trackers, dashboards, and structured data; able to organize information into clear summaries and action items.
- Strong attention to detail, especially when maintaining recurring reports, campaign trackers, creator lists, and operational status updates.
- Clear written and verbal communication skills in English, with the ability to summarize business context, progress, blockers, and next steps.
- High ownership and follow-through; able to manage multiple workstreams, ask questions early, and drive tasks forward in a fast-changing environment.
- Willingness to learn new tools, workflows, and business processes quickly.

Preferred Qualifications:
- Prior experience in e-commerce, social commerce, creator marketing, influencer operations, affiliate marketing, marketplace operations, or business analytics.
- Experience with creator marketplace platforms, livestream commerce, paid media, campaign operations, or product sampling is a plus.
- Experience preparing business reports, weekly updates, campaign recaps, project trackers, or performance summaries.
- Familiarity with data analysis tools, business intelligence dashboards, or advanced spreadsheet workflows.
- Comfort using productivity tools for research, summarization, data organization, document drafting, or workflow automation.
- Cross-functional coordination and global team collaboration.

By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy

About TikTok

TikTok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.

Size: 5,001 - 10,000 employees
Industry: Entertainment & Gaming

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