1 job for "Retail Department Lead Full Time"

Creator Agency Project Intern (E-Commerce-Operations) - 2027 Start

At TikTok - Munich

Posted on Nov 10

Creator Agency Project Intern (E-Commerce-Operations) - 2027 Start

Munich, GermanyOperationsPosted today

Responsibilities

About the Team
TikTok Shop is an innovative marketplace fully integrated into TikTok. It brings together online sellers, buyers and creators - all within TikTok to build a one-stop, seamless shopping experience and bringing more commerce solutions that further enable our community to discover and engage with what they love.

The German Creator Team is focused on scaling the creator business on TikTok Shop by growing a strong creator ecosystem and building high-quality partnerships with creator and talent agencies. The team works across the full agency partnership funnel: identifying new agency partners, onboarding their creators, supporting creator activation, enabling agency growth, and helping match the right creators with the right brands.

Responsibilities
- Support day-to-day agency communication by helping prepare agency updates, follow-ups, meeting notes, campaign reminders, and operational guidance for creator and talent agencies.
- Assist the Creator Agency Partnership Manager with agency relationship management, including tracking partner requests, coordinating next steps, and making sure agencies receive timely answers from the right internal stakeholders.
- Help organize creator matchmaking events together with agencies, brands, Category Creator Managers, and other internal teams so that the right creators are connected to relevant brand and category opportunities.
- Support creator acquisition events with agencies, including event preparation, invitation lists, briefing materials, run-of-show coordination, post-event follow-ups, and onboarding support for interested creators.
- Prepare agency-facing materials such as presentation slides, campaign overviews, creator opportunity briefs that make it easy for agencies to activate their creators.
- Maintain operational trackers for agency pipelines, creator leads, event participation, follow-up actions, and onboarding progress so the team can manage priorities with clear visibility.
- Coordinate across internal teams including Category Creator Managers, creator operations, category teams, and other cross-functional partners to support creator-to-brand matchmaking and campaign execution.
- Contribute to process improvement by spotting recurring agency questions, communication gaps, or event execution pain points and suggesting practical ways to make the workflow smoother.

As a Project Intern, you will contribute to impactful short-term projects and gain hands-on experience in a fast-paced, professional environment. This internship offers the opportunity to develop practical skills, apply your knowledge to real-world challenges, and explore your career interests.
Applications are reviewed on a rolling basis, so we encourage you to apply early.

Qualifications

Minimum Qualifications
- Currently pursuing or recently completed an undergraduate degree in Business, Marketing, Communications, E-commerce, Media, Creator Economy, or a related field.
- Strong communication skills in German, Chinese and English, to ease communication with German and Chinese stakeholders; you can write clear partner updates, summarize discussions accurately, and communicate with external partners in a professional way.
- High ownership and reliability; you follow through on tasks, keep trackers updated, and make sure open items do not get lost.
- Excellent organization skills; you can coordinate meetings, events, materials, and follow-ups across several agency partners at the same time.
- Interest in creator economy, social commerce, and TikTok Shop; you are curious about how creators, agencies, brands, and ecommerce growth connect.
- Comfort working with external partners; you are service-minded, confident enough to ask questions, and able to build trust through clear and timely communication.
- Basic analytical mindset; you can work with simple spreadsheets, track funnel progress, spot patterns, and turn information into structured updates.
- Proactive problem-solving attitude; when something is unclear, you clarify the next step, involve the right person, and keep momentum.
- Able to work effectively in a dynamic, fast-paced environment with shifting priorities and multiple stakeholders.

Preferred Qualifications
- Previous internship or project experience in ecommerce, creator operations, influencer marketing, agency management, business development, event coordination or community management.

By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy

Responsibilities

Qualifications

Qualifications

Minimum Qualifications
- Currently pursuing or recently completed an undergraduate degree in Business, Marketing, Communications, E-commerce, Media, Creator Economy, or a related field.
- Strong communication skills in German, Chinese and English, to ease communication with German and Chinese stakeholders; you can write clear partner updates, summarize discussions accurately, and communicate with external partners in a professional way.
- High ownership and reliability; you follow through on tasks, keep trackers updated, and make sure open items do not get lost.
- Excellent organization skills; you can coordinate meetings, events, materials, and follow-ups across several agency partners at the same time.
- Interest in creator economy, social commerce, and TikTok Shop; you are curious about how creators, agencies, brands, and ecommerce growth connect.
- Comfort working with external partners; you are service-minded, confident enough to ask questions, and able to build trust through clear and timely communication.
- Basic analytical mindset; you can work with simple spreadsheets, track funnel progress, spot patterns, and turn information into structured updates.
- Proactive problem-solving attitude; when something is unclear, you clarify the next step, involve the right person, and keep momentum.
- Able to work effectively in a dynamic, fast-paced environment with shifting priorities and multiple stakeholders.

Preferred Qualifications
- Previous internship or project experience in ecommerce, creator operations, influencer marketing, agency management, business development, event coordination or community management.

By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy

About TikTok

TikTok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.

Size: 5,001 - 10,000 employees
Industry: Entertainment & Gaming

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