1 job for "Advisor Services - Client Support Associate"

Public Figures Manager - TikTok Entertainment

At TikTok - Los Angeles

Posted on Nov 10

Public Figures Manager - TikTok Entertainment

Los AngelesOperations$115,520 – $198,360Posted today

Responsibilities

The Public Figures team supports high-profile talent across TV, Film, and Entertainment as they establish and grow their presence on TikTok. Through white-glove onboarding, platform education, product support, content enablement, and amplification, the team helps public figures and their representatives navigate TikTok effectively and build sustained platform presence.

We are looking for a Public Figures Manager to source, onboard, and manage a portfolio of actors and celebrities to maximize their performance on TikTok. This role will also support the day-to-day operations of the Public Figures program, including high-touch operational support for talent and their representatives, managing inbound requests, coordinating onboarding workflows, and resolving product and account-related issues.

Responsibilities
- Proactively source, identify, and recruit actors, celebrities, and other high-profile Film/TV public figures to join and grow their presence on TikTok.
- Lead end-to-end onboarding for new public figures and their representatives, including account setup, platform education, and best-practice guidance tailored to each talent's brand and goals.
- Manage a dedicated portfolio of public figures, acting as the primary point of contact and trusted advisor to maximize their sustained performance and engagement on the platform.
- Handle day-to-day program operations including managing inbound requests, coordinating onboarding workflows, and providing high-touch support to talent and their teams (agents, managers, publicists).
- Triage product, account, and platform-related issues, working cross-functionally with internal teams to resolve partner needs quickly and effectively.
- Build and maintain strong, trusted relationships with key industry stakeholders (e.g. talent representatives), leveraging a deep entertainment network to drive ongoing partnership success.
- Monitor talent performance metrics, proactively identify growth opportunities, and provide data-backed recommendations to guide content and engagement strategies.

Qualifications

Minimum Qualifications
- Experience in partner management, account management, talent relations, or a related field.
- Experience building relationships with external partners or clients in a high-touch environment.
- Ability to work effectively across multiple internal teams.
- Sound judgment when handling high-profile partner matters.
- Must be willing to travel for conferences, festivals, and tentpole events.

Preferred Qualifications
- Experience at a social media, technology, entertainment, talent management, or creator-focused company.
- Experience supporting celebrities, public figures, talent representatives or creators.
- Familiarity with TikTok and the U.S. Film/TV and creator ecosystem.

Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $115520 - $198360 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.

Responsibilities

Qualifications

Qualifications

Minimum Qualifications
- Experience in partner management, account management, talent relations, or a related field.
- Experience building relationships with external partners or clients in a high-touch environment.
- Ability to work effectively across multiple internal teams.
- Sound judgment when handling high-profile partner matters.
- Must be willing to travel for conferences, festivals, and tentpole events.

Preferred Qualifications
- Experience at a social media, technology, entertainment, talent management, or creator-focused company.
- Experience supporting celebrities, public figures, talent representatives or creators.
- Familiarity with TikTok and the U.S. Film/TV and creator ecosystem.

About TikTok

TikTok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.

Size: 5,001 - 10,000 employees
Industry: Entertainment & Gaming

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