176 jobs for "Program Leader"

TikTok Commerce - Country Business Partner (Governance and Experience)

At TikTok - London

Posted on Sep 17

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TikTok Shop - Product Strategy Analyst, Consumer Strategy

At TikTok - Seattle

Posted on Sep 2

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Monetization Strategy and Operations Associate, Rotational Development Program - London

At TikTok - London

Posted on Sep 2

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Sr. EVMS Analyst

At Leidos - Huntsville

Posted on Sep 23

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Program Manager (NASA)

At Leidos - Mountain View

Posted on Sep 22

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Program Manager (NASA)

At Leidos - Webster

Posted on Sep 22

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Project Manager

At Waters - Cheshire-Wilmslow

Posted on Sep 11

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Senior Principal, Lean Deployment

At Waters - Wexford-Wexford

Posted on Aug 5

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Business Intelligence Analytics Engineer

At Carrot Fertility - Remote / Flexible

Posted on Aug 24

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Lead, Inventory Operations

At Compass - Madison · New York City

Posted on Oct 7

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Placement, Business Operations

At Symphony - Belfast

Posted on Sep 4

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Head of Risk & Insurance

At Via - New York City

Posted on Jun 9

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Program Manager

At Flex - Guadalajara

Posted on Sep 26

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EIT - ME Engineer

At Jabil - Ho Chi Minh

Posted on Sep 9

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Project Manager Associate Director

At DTCC - Jersey City

Posted on Aug 8

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Program Manager

At Flex - Guadalajara

Posted on Sep 25

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EIT - ME Engineer

At Jabil - Ho Chi Minh

Posted on Sep 9

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EIT - ME Engineer

At Jabil - Ho Chi Minh

Posted on Sep 9

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Monetization Strategy and Operations Associate, Rotational Development Program - New York

At TikTok - New York

Posted on Sep 2

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TikTok Shop - Head of Aftersales Strategy and Operations

At TikTok - San Jose

Posted on Sep 1

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TikTok

TikTok Commerce - Country Business Partner (Governance and Experience)

London, United KingdomOperationsPosted Sep 17, 2026

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Responsibilities

Responsibilities:
- Serve as the strategic GNE (Governance and Experience) business partner, advising country leadership and regional stakeholders while representing local market realities, risks, and opportunities in regional decision-making.
- Translate market insights into actionable improvements by building a strong feedback loop between country and regional Policy, Product, Operations, Governance, and other cross-functional teams.
- Proactively identify and resolve governance and operational risks, conducting structured root-cause analyses and driving cross-functional mitigation plans through to measurable outcomes.
- Own the market health and operational performance, monitoring key indicators-including NPS, CSAT, complaint rates, enforcement trends, appeal outcomes, escalations, and service delivery-to detect anomalies and generate actionable recommendations.
- Lead policy localization, go-to-market execution, and market enablement, ensuring regional policies and operating models reflect specific needs through localized guidance, training and internal communications.
- Drive business operations excellence at scale by establishing robust frameworks for risk monitoring, issue management, performance reviews, and implementation tracking, while leveraging AI and automation to improve efficiency and decision quality.

Qualifications

Minimum Qualification(s)
- English and Turkish speaking.
- Relevant experience in business operations, strategy, program management, governance, policy, or platform operations, preferably in technology, e-commerce, or digital platforms.
- Strong analytical and problem-solving skills, including trend analysis, root-cause analysis, and translating insights into action.
- Proven ability to build operating mechanisms, improve processes, and monitor business or operational health.
- Strong cross-functional stakeholder management, execution, prioritization, and communication skills in fast-paced environments.

Preferred Qualification(s)
- Experience in Trust & Safety, marketplace governance, risk, policy, seller/creator, customer experience, or platform operations.
- Experience working across global, regional, and local teams and partnering with senior business leaders.
- Experience in policy localization, market GTM, operational transformation, automation, or AI-enabled workflows.
- Familiarity with platform health metrics, including NPS, CSAT, complaint rates, enforcement quality, appeals, and escalations.

Responsibilities

Qualifications

Qualifications

Minimum Qualification(s)
- English and Turkish speaking.
- Relevant experience in business operations, strategy, program management, governance, policy, or platform operations, preferably in technology, e-commerce, or digital platforms.
- Strong analytical and problem-solving skills, including trend analysis, root-cause analysis, and translating insights into action.
- Proven ability to build operating mechanisms, improve processes, and monitor business or operational health.
- Strong cross-functional stakeholder management, execution, prioritization, and communication skills in fast-paced environments.

Preferred Qualification(s)
- Experience in Trust & Safety, marketplace governance, risk, policy, seller/creator, customer experience, or platform operations.
- Experience working across global, regional, and local teams and partnering with senior business leaders.
- Experience in policy localization, market GTM, operational transformation, automation, or AI-enabled workflows.
- Familiarity with platform health metrics, including NPS, CSAT, complaint rates, enforcement quality, appeals, and escalations.

About TikTok

TikTok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.

Size: 5,001 - 10,000 employees
Industry: Entertainment & Gaming

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