475 jobs for "Operations Management Manager"

Responsibilities

The Regional Policy team serves as the principal policy voice during crises and escalations, acts as a key stakeholder for Public Policy and Public Relations teams, and provides critical regional insights and feedback for policy development.

We are looking for a Global Head of Regional Policy to lead a globally distributed team of Policy Leads and Managers. As a leader, you will sit at the intersection of Policy, Product, Operations, Public Policy, and business teams. This role is equal parts strategic vision and hands-on operator: you will set multi-year direction while making the hardest call-of-the-day decisions.

Responsibilities:
- Global Team Leadership: Lead organizational design, workforce planning, and talent development for a globally distributed, high-performing team of Policy Leads and Managers.
- Crisis & Escalation Management: Lead regional policy teams through high-complexity escalations, serving as the principal policy voice during crises and complex cases involving media, governments, and regulatory stakeholders.
- Regional Strategy & Global Alignment: Oversee regional policy needs, thoughtfully balancing global safety standards with regulatory, cultural, and geopolitical considerations.
- Cross-Functional System Optimization: Partner closely with cross-functional teams to develop and improve moderation in response to emerging risks, including developing policy guidance and running evaluation of enforcement outcomes.
- Strategic Vision & Execution: Set the multi-year directional strategy for the regional policy function while remaining deeply involved in the operational details to ensure policy intent translates into effective enforcement.

Qualifications

Minimum Qualification(s):
- 5+ years of experience in Trust & Safety, Public Policy, Law, Academia, Technology, or a related field in a high-growth, global environment.
- 5+ years of people management experience, with a proven track record of leading large, culturally diverse, globally distributed teams.
- Deep understanding of content policy, online safety, integrity, and authenticity challenges, as well as the unique dynamics of social media platforms.
- Exceptional ability to synthesize highly complex topics into clear, strategic narratives for executives, external stakeholders, and broad audiences.
- Strong collaborative skills with proven experience navigating competing priorities alongside product, technical, legal, and operational teams.
- High technical fluency with the ability to navigate complex tools, systems, and emerging technologies, paired with a strong understanding of how data science informs policy development and enforcement.

Preferred Qualification(s):
- Experience directly engaging with key external stakeholders, including policymakers, regulators, academics, or civil society organizations.
- Advanced degree (JD, MPP, MBA, or equivalent) in public policy, law, data science, or a related field.

Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $189800 - $487200 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.

Responsibilities

Qualifications

Qualifications

Minimum Qualification(s):
- 5+ years of experience in Trust & Safety, Public Policy, Law, Academia, Technology, or a related field in a high-growth, global environment.
- 5+ years of people management experience, with a proven track record of leading large, culturally diverse, globally distributed teams.
- Deep understanding of content policy, online safety, integrity, and authenticity challenges, as well as the unique dynamics of social media platforms.
- Exceptional ability to synthesize highly complex topics into clear, strategic narratives for executives, external stakeholders, and broad audiences.
- Strong collaborative skills with proven experience navigating competing priorities alongside product, technical, legal, and operational teams.
- High technical fluency with the ability to navigate complex tools, systems, and emerging technologies, paired with a strong understanding of how data science informs policy development and enforcement.

Preferred Qualification(s):
- Experience directly engaging with key external stakeholders, including policymakers, regulators, academics, or civil society organizations.
- Advanced degree (JD, MPP, MBA, or equivalent) in public policy, law, data science, or a related field.

About TikTok

TikTok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.

Size: 5,001 - 10,000 employees
Industry: Entertainment & Gaming

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